Company Description

One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game.

A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries.

At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today!

Job Description

The Senior Medical Lab Technologist reports to the Clinical Services Manager, Laboratory Medicine and works under the supervision of the Charge Technologist, Pathology and Medical Authority for Pathology for day-to-day tasks/duties.

Accountabilities:

Performs all front-line technical functions, operation and maintenance protocols, quality assurance and quality control procedures; monitors for complianceDesignate for Charge Technologist/supervisor; resource for front-line staffAct as subject matter expert and technical resource for staffCollaborates with peers, direct supervisors, professional leader and quality manager; using the organizational reporting structure to address conflict and develop solutions prior to escalationParticipates in the development and review of technical proceduresMaintains strong working knowledge of current technical methodologies, performance standards and evidence-based practiceActively involved in the inventory management process; orders product, ensures stock rotation, identifies and reports non-conformances (e.g. unacceptable, expired or discarded products)Monitors for compliance to policies and procedures; coaches, educates and trains as requiredMonitors and reallocates resources to meet performance expectations and operational needsParticipates in process validations and qualification protocols for laboratory equipment, reagents and suppliesCoordinates technical and safety training for staff; ensures hazardous tasks lists are current and communicatedProvides input to staff performance appraisalsEnters non-captured service and non-service recipient workload unitsParticipates the management and reporting of EQA testingManages workload effectively and efficiently; identifies, reports and solves problems, meets deadlines and prioritizesFollows departmental policies, processes and procedures in accordance with established regulatory and accreditation standardsParticipates in the investigation, corrective action and follow-up for all non-conformances; discordant results, complaints, employee incident reportsEvaluates episodes leading to withholding of results; performs look back trace back procedures, implements corrective actions; authorizes the resumption of testing and releasing of resultsAttend meetings and delivers departmental huddles as requiredAccountable for meeting deadlines when completing action items, skills assessments and other technical projects

QualificationsGraduate of an accredited medical laboratory technology program or equivalent educationMust be registered with the College of Medical Laboratory Technologists of OntarioMinimum three years experience as a laboratory technologist requiredExperience with hospital information systems, laboratory information systems and Paradigm document control software requiredExcellent interpersonal and communication (verbal and written) skillsDemonstrated leadership skills and ability to mentor and coach staff; strong conflict resolution skillsManagement and supervisory courses an assetProven skills and competence in departmental policies, processes and proceduresExperience in developing policies, processes and procedures, duties and responsibilitiesWorking knowledge of departmental budgets and schedules an assetExperience coordinating workflow and prioritizing in a fast-paced environmentDemonstrate excellence in organization and time management skills to meet deadlinesDemonstrate mature judgment and initiative and ability to effectively problem solveStrong ability to multitask, be assertive, flexible and responsive to conflicting prioritiesMust possess strong motivation skills as well as being self-motivatedAbility to work independently or as part of a multi-disciplinary team environmentExcellent computer knowledge and skillsExcellent attendance and punctuality recordAbility to work and travel between all Osler sitesMust demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration

Additional Information

Hours: Currently Days/Evenings/Nights, including weekends and statutory holidays (subject to change in accordance with operational requirements)

This position is eligible for the Employee Referral Reward Program. Some conditions may apply.

HOOPP Pension Plan: Secure Your Future with Osler

When you join Osler, you're not just starting a job; you're investing in your future. As part of the Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s most reliable and rewarding pension plans, you’ll enjoy peace of mind knowing you have a plan in place for your retirement. With Osler contributing $1.26 for every dollar you invest, you’re building a strong foundation for a comfortable retirement. With HOOPP, you can count on a steady, guaranteed monthly income for life. Discover more about how you can secure your financial future here.

 

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at [email protected].

While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.