About the organization A well-established, community-focused financial institution headquartered in the Bay Area, known for its personalized banking services and long-standing commitment to local communities. The organization offers a full range of financial products including personal and business banking, mortgage lending, and wealth management. It distinguishes itself through relationship-based service, local decision-making, and support for regional economic growth through philanthropic initiatives and community engagement. Position Overview: The Senior Network Engineer performs activities required to design, build, deploy, and support the Enterprise LAN/WAN network and supporting branch operations, production datacenters, applications, telephony and video systems, and other devices. This is a technical position that requires strong troubleshooting and analytical skills, combined with a keen ability to communicate well in both verbal and written form. Roles and Responsibilities + Respond, troubleshoot, identify root causes, and remediate issues in a complete, documented, and timely manner. + Ensure that appropriate monitoring, alerting, and logging mechanisms are in place and functioning optimally at all times. + Ensure network devices are configured and maintained in accordance with appropriate standards, best practices, and regulatory compliance requirements. Utilize and follow the change management process for network changes. + Provide Level 3 support to Network Operations for all LAN/WAN issues. + Keep abreast of new technologies and recommend adoption as appropriate. Identify areas for automation or other process improvements. + Participate in team on-call rotation and provide support during project and operations-related cutovers. + Partner with business units to understand organizational needs and plan, design, implement, and support production data centers. + Design, configure, implement, and support connectivity to leading Cloud providers per business requirements. + Manage network uptime by auditing and enhancing network monitoring. + Manage multiple high-visibility, high-impact projects simultaneously. + Work with cross-functional teams supporting business applications and on-prem infrastructure and cloud. + Proactively identify gaps, risks, and issues and navigate organizational structure to resolve them. + Plan, design, and coordinate the implementation of WAN or Internet-related activities in support of defined requirements generated by business and growth demands. + Validate project requirements, define project scope, develop project schedules, and produce detailed designs for assigned projects. + Perform analysis and diagnosis of highly sophisticated networking problems related to WAN or Internet. + Prepare and maintain up-to-date documentation detailing the deployed solutions. + Plan and execute highly sophisticated network upgrades and migration activities. + Assist with deployment and strategy of tools and related Network Management Systems. + Provide mentorship for existing network team members as appropriate. Qualifications + Bachelor's degree in Computer Science or related field (or equivalent experience). + Requires traveling to Bay Area branch locations. + Basic routing, switching, VPN, wireless, firewall skills, and troubleshooting network knowledge. + Expert knowledge of Cisco networking equipment and software — Cisco CCNA, CCNP, or equivalent work experience. + Hands-on Senior Network Engineer with over 4 years of experience in network design, architecture, and administration of multi-platform LAN/WAN environments. + Demonstrated ability to systematically troubleshoot problems in complex systems and network environments. + Experience designing and supporting high-availability networks in load-balanced, n-tier application environments. + Experience supporting secure enterprise wireless networks, including Meraki knowledge and experience. + 4+ years of experience with planning and design of customer-facing production data centers. + Strong knowledge and experience in IP networking, L2/L3 network protocols (spanning-tree, OSPF, BGP), LAN/WAN, TCP/IP, DHCP, DNS, routing, QoS, VLAN, ACL, NAC. + Strong WAN background. + SD-WAN project implementation experience a plus. + Expert knowledge in building hybrid cloud approaches. + Expert knowledge and experience with VPN encryption technologies, modern switching platforms, and firewalls including policy implementation and capacity management. + Expert knowledge of Cisco equipment is highly desirable. + Expert knowledge and experience with routing protocols and traffic engineering. + Experience with infrastructure testing and troubleshooting tools including packet capture devices, network equipment debug and diagnostics (Wireshark, NetFlow, SolarWinds Orion). + Experience in security policy implementation and managing the design and support of network environments to maintain policy integrity. + Experience improving network monitoring to avoid service disruptions. + Proven ability to manage mission-critical, highly visible infrastructure projects to completion. + Experience in telephony and understanding of various standards. + Excellent written, verbal, and presentation skills. + Automation experience is a plus. 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