Function: Do you get excited about building robust, scalable IT systems and guiding a team to achieve operational excellence? As our IT Network Engineer, you’ll take charge of designing, implementing, and optimizing our Bank’s technology, with a focus on Cisco, Juniper Networks, NSX, and VXLAN. You’ll work closely with teams across the organization to ensure our systems are secure, resilient, and agile, enabling us to grow confidently in a fast-paced environment. If you’re a problem-solver with a passion for technology, this is the role for you! Primary Responsibilities: + Network Design & Maintenance: + Lead the design, deployment, and maintenance of network infrastructure in compliance with Bank standards and best practices. + Ensure systems are proactively monitored for performance, health, and compliance with lifecycle standards. + Maintain software and firmware levels in accordance with Bank policies. + Problem Resolution: + Diagnose and resolve issues with network systems and infrastructure. + Collaborate with third-party vendors (e.g., Cisco, Juniper Networks, telecom providers) to troubleshoot and resolve incidents. + Documentation & Policy Development: + Create and maintain accurate system diagrams and documentation. + Contribute to the development and maintenance of IT policies, procedures, and processes. + Document best practices and ensure alignment with industry recommendations and business needs. + Team Support & Leadership: + Provide training and mentorship to junior IT staff. + Assist other Bank personnel with IT-related tasks as needed. + Disaster Recovery & On-Call Support: + Participate in disaster recovery and business continuity exercises. + Support after-hours on-call rotation for critical issue resolution. Business Partner Relations: + Coordinate tasks with external partners to support Bank operations. + Keep stakeholders informed of relevant activities and changes. Compliance & Control: + Ensure compliance with local, state, and federal regulations. + Operate within the Bank’s change control framework and adhere to IT policies and licensing requirements. Knowledge, Skills, and Experience Requirements: + Bachelor’s degree in IT, Computer Science, or a related field; equivalent work experience considered. Graduate degree preferred. + Technical certifications such as CCNP, CCIE, Juniper Mist, JunOS or VMware certifications are highly desirable. + Advanced expertise in: + Cisco IOS, NX-OS, and VoIP systems. + Wireless technologies (e.g., Cisco WiFi, Juniper Networks) and network access control. + Network monitoring tools (e.g., Cisco Prime, Cisco DNA Center, WhatsUp, Juniper Mist). + Microsoft Windows Server (2016, 2019, 2022), Active Directory, DNS, DHCP. + Strong verbal and written communication skills, with proficiency in documentation tools (MS Word, Excel, Visio). + Demonstrated ability to work collaboratively in a team environment. + Proven track record of adapting to and learning new technologies in a dynamic IT environment. + Experience troubleshooting with third-party vendors and service providers. Physical Requirements: + Primarily office-based with occasional lifting of up to 35 lbs for equipment setup. What We Offer: + Opportunities for professional growth and development. + A collaborative team environment focused on innovation and excellence. Equipment Used: + General office equipment External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential functions (as listed) either unaided or with the assistance of reasonable accommodations to be determined by management on an individual basis At Bangor Savings, we understand the importance of continuing to nurture an internal culture of excellence for each of our employees. We offer internal and external training to assist our employees in realizing their career aspirations including internships, lateral training, management training, and tuition reimbursement. We also offer a unique set of benefits designed to support our employees in living their best life and achieving their goals. Our holistic health and wellness programs allows each employee to customize their approach to well-being. And our pay, rewards, recognition, and incentive programs ensure that they are well-compensated for a job well-done. At Bangor Savings Bank, the work our employees do each and every day allows us to deliver on our promise to make a difference in the lives of people in New England in a way that really matters. Bangor Savings Bank provides equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, age, national origin or any other class protected under state or federal law and affirmatively seeks to advance the principals of equal employment opportunity. In addition, the Bank is committed to providing equal employment opportunities to qualified persons with disability, veterans, and/or disabled veterans. No question on this application is intended to secure information to be used for such discrimination, this application will be given every consideration, but its receipt does not imply that the applicant will be employed. This application will remain active for a period of 90 days. If, after such time, you still wish to be considered for employment, you must reapply. Bangor Savings Bank does provide workers compensation coverage for employees injured on the job. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.