The Opportunity

The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Officer / Assistant Manager, Sales Support with the resources to solve critical problems for the future of our business, which is why we need you. 

What motivates you?

·         You obsess about customers, listen, engage and act for their benefit 

·         You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes 

·         You thrive in teams, and enjoy getting things done together

·         You take ownership and build solutions, focusing on what matters 

·         You do what is right, work with integrity and speak up

·         You share your humanity, helping us build a diverse and inclusive work environment for everyone 

We are looking for someone with: 

A.      Experience and Qualifications:

·         Bachelor or Associate degree holder

·         Knowledge in investment funds or product

·         At least 5 years of relevant experiences in banking and/or financial institutions

·         Holding a registration with Hong Kong Monetary Authority as Relevant Individual or a license with the Securities and Futures Commission for Type 1 Regulated Activity

·         Previous working experience is a definite advantage

B. Knowledge and Skills:

·         For a candidate who is looking to equip and accelerate to become a sales executive

·         Excellent interpersonal communication skills

·         Good analytical skills and proficiency in numbers or data

·         Strong team player and willing to learn

·         Detail oriented and keep abreast of the market and peers activities

·         Proficient in spoken and written English and Chinese (fluent in Mandarin is a plus)

·         Excellent PowerPoint skills, Word and Excel

On the job you will: 

·         Able to analyze the sales data and update on the market trend

·         File and update the relevant sales and regulatory related documents such as daily reports, fund selection reports, contact logs etc. 

·         Update the RO mapping and DD list in co-ordination with selected ROs

·         Calculate sales commissions, incentives, and sales campaign results

·         Collaborate with the marketing team on communications to licensed agents about WAM events 

·         Work with Customer Liaison Team on handling all the agent and IWM assignments

·         Assist to prepare the summary and monthly reports for internal reporting

·         Maintain the premium and inventory and fund performances for the internal sales materials

·         Perform any administrative and sales tasks assigned to the team.

 Our commitment to you

·         Our mission; to be a part of making Decisions Easier and Lives Better

·         A leadership team dedicated to your growth and success 

·         A bold ambition and set of goals to be a leader in driving transformation in our industry 

·         Our best. Every day. 

Learn more about opportunities with us at www.manulife.com/en/careers/why-join-us.html

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com.

Working Arrangement