About the Team

DoorDash Labs is an independent team within DoorDash. We're hiring a Senior Operations Associate to lead a team of operators to execute against autonomy goals. If you have a passion for applying robotics solutions to a service loved by millions of people, then we want to talk to you!

About the Role

We are looking for a driven Senior Operations Associate who is excited about managing a dynamic operations team leading the forefront of delivery technology.  You will manage a PM shift (2:30-11PM PT) of our operations team supporting autonomous testing, bringing autonomous technology from ideation to commercialization. You will report to the Operations Manager on our robotics team in our DoorDash Labs organization. This job is 100% onsite - you will be expected to be local to the Bay Area and operate out of one of our testing facilities in Dublin.

You’re excited about this opportunity because you will… Manage a component of our operations Effectively communicate status updates to key stakeholders, including timely identification and escalation/resolution of issues Serve as an escalation path for issues in the field, to include incidents and onsite presence depending on severity Maintain an “and not either or” attitude when it comes to balancing business needs, costs, and safety Be an expert in our autonomous technology and help track and convey changes to it  We’re excited about you because you have… 4+ years of experience (preferably in the autonomous industry or with strong interest)  Managed an operationally efficient team through multiple product phases  A proven track record of operating in cross-functional initiatives and succeeding in a complex and fast moving environment An analytical mindset and can deliver actionable recommendations out of complex situations; Proficiency in gSuite, JIRA and SQL is preferred but not essential

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