Working at Atlassian
Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.
Are you excited about the opportunity to contribute to the growth of a dynamic company and improve our operational processes and systems? We are looking for a skilled Operational Excellence Specialist to join our team and help us streamline our business operations to improve the experience for our internal Atlassian users.
The perfect candidate is someone who is passionate about optimizing our operations. This role requires a motivated individual with sharp analytical abilities, a keen eye for detail, and the capability to excel in a fast-paced setting. Join us in making a positive impact!
In this role you will get to:
Work with cross-disciplinary teams, gather business needs, and propose solutions
Define and implement HR projects that include transition of services, process improvements, transformation & automation, new program design, etc
Develop detailed project roadmaps, document and measure project performance using various tools & techniques
Define project scope, success criteria, role & responsibilities and connect with the team throughout the project life cycle
Build and maintain relationships with all partners - HR Partners, Service Teams, and other business partners to drive projects & initiatives
Independently handle HR projects creating scalable processes, ensuring the alignment with company strategy, commitments, and goals
Proactively handle project risks, issues, and dependencies and report the project status to project stakeholders
Proactively handle and communicate ongoing changes in the project scope
On your first day, we'll expect you to have:
Excellent analytical, critical thinking, and problem-solving skills
Be self-driven, and show the ability to deliver on ambiguous projects
Delivery-focused approach with the aim of solving problems
Ability to work in a fast-paced environment while maintaining careful attention to detail
Ability to manage multiple projects independently with different stakeholder groups, with minimum supervisory intervention
Excellent communication skills with the prowess to explain business problems, concepts and issues to a varied audience
Process mapping experience (e.g. Signavio)
Proven ability to balance competing priorities, workloads, and tight timelines in a fast-paced, dynamic work environment
Ability to distill, cater, and communicate complex analysis and insights to senior leaders, both verbally and in writing
It's great, but not required for you to have:
Agile experience (including using Confluence and Jira)
Lean and/or Six Sigma experience and certification is highly desirable
Knowledge of HR Shared Services is preferred Agile / PMP Certification
Prior experience in developing requirements and formulating business metrics for reporting (Tableau)
Personal Skills
Proactive - does not need to be asked to execute certain tasks, understands the problem at hand and what needs to be done, and can autonomously take the right action
Confident - comfortable chasing up stakeholders and engaging with senior-level leaders
Attention to detail - makes little to no mistakes and does not let tasks slip through the cracks, always delivers on responsibilities
Resilient - can work at pace and ‘push through’ during peak time periods
Flexible - is available to adapt hours to different time zones or urgent requirements if needed
Transparent - is willing to call out if they need help, don’t understand something, or own up to a mistake
Open to feedback - is comfortable taking on ‘in the moment’ feedback on how to improve their work and willing seeks to address it
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh.