Mumbai, INDIA, India
6 days ago
Senior Partner Manager (Payments), India and South Asia

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Team Summary

The Partner Network (PN) team sits within Visa Direct with the objective to unleash the power of Visa to ‘beyond the card’. This enables Visa clients to send money to bank accounts and digital wallets around the world. The PN team is responsible for the acquisition, management, and oversight of external payment bank and non-bank financial institutional partnerships. You will work within a dynamic team that acts as key point of contact for numerous internal stakeholders: businesses, project management, technology, and operational division. The team is regularly called upon for discussion around new client opportunities to ensure that that we source and deliver for the best client solution.

What does this role entail:

· To manage and maintain coverage of Partner relationships across the India and Sub-continent region to ensure route resilience

· Identify, select and contract new payment partners in collaboration with the central network team and in accordance with the network standards and performance criteria. Provide clear, complete, accurate and compelling information about the process, criteria, expected standards of network partners.

· Oversee and monitor the end to end process of selection to successful on-boarding of new partners, working with technical, treasury, operational, commercial, and legal teams to resolve any issues and manage the successful completion in accordance with agreed timetable.

· Deliver quarterly Account Management reviews with every active partner. Work with central Bank Partner Network team and Regional Management to produce operational, technical and commercial analysis, clear feedback and meeting objectives and messages.

· Agree and manage a performance improvement list of partners for the geography and actively manage partner performance and improvement objectives with support of central team to improve service levels and commercial performance

· Work with the central Bank Partner Network team and Regional Management to monitor partner cost and competitiveness. Manage cost negotiations with partners to continuously strive for tiered, cost effective pricing

· Develop and maintain senior working relationships with relevant management personnel in banking and non-banking partner businesses.

· Actively manage, track and drive issue resolution

· Work with wider team and sales and marketing, to identify, plan and deliver effective marketing and brand building events and engagements with clients and partners.

Why this is important to Visa

Visa’s mission is to connect the word through the most innovative, reliable and secure payment network, enabling individuals, businesses and economies to thrive; while Visa’s vision is to be the best way to pay and be paid for everyone, everywhere. The role offers unique and exciting opportunity to support Visa’s mission and vision in enabling Visa clients to send and/or receive money through bank accounts around the world which can only be achieved through robust partner network building. As the Partner Manager for South Asia, your role is critical in maintaining the strong partner network foundation and pillars to support Visa’s business expansion in these key markets.

 

Qualifications

Preferred Qualifications

9 years or more of relevant experience in a global bank or payment company in Network Management, Correspondent Banking, International Cash Management or Transaction Banking in the region.Proven track record of successfully managing and growing strategic partnerships, particularly in the cross-border payments spaceStrong experience in dealing with banks in India and Sub-continent including in-depth knowledge of Global Payments.Strong negotiation, communication, and interpersonal skills.Ability to work effectively in a fast-paced, dynamic environment.Excellent project management and organizational skills.Analytical mindset with the ability to interpret data and make informed decisions.Travel is required for this role

What will also help:

· Experience in Sales and Account Management

Projects you will be a part of:

The Partner Network team is in an explosive growth phase. We are expanding in all markets around the world.

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable, and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network, and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators, and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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