Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Customer Value Management is vital in maintaining HSBC’s position as a provider of world-class wealth and personal banking solutions, directing business development with a focus on customers. The team works to ensure the most appropriate pricing, products and promotions are directed to the most relevant customers, concentrating on building value, treating customers fairly and creating a superb customer experience.

We are currently seeking a high calibre professional to join our team as a Senior Partnerships Manager.

Principal Responsibilities

Lead and develop partnership strategies and framework to achieve WPB OKRs and strategic prioritiesConduct market research for opportunity assessment, trends, with a structured consulting framework to identify the partnership landscape and opportunity across both GBA and AMHTake ownership and manage partnership pitches, negotiations, analysis to achieve the partnership strategy and collaborationExplore new partners and build connections to identify potential partnership collaborationManage partners and internal stakeholders with an agile approach to ensure excellent deliveryLead partnership meetings to ensure strategic objectives are achieved and maintained. Mange and nurture excellent relationship with partnerships for long-term collaborationProject management to ensure delivery of projects, POCs, sprint planning, mange partner onboarding and work closely with Customer Intelligence team to deliver projectsAbility to manage and lead all deals from beginning to endRequired to build strong relationships, adopting a joined up approach to execute change at pace. Both with partners and stakeholdersManage conflicts of interest and align stakeholders to visionStakeholders will include, but are not limited to the following: Head of WPB, Head of Customer, Head of International Premier/ Head of Customer Intelligence Partnerships/ International team, Customer team/ Operations and Technology/ Procurement/ Data and Analytics/ Legal/Compliance/RiskHe or she should cultivate an environment that supports diversity and reflects the HSBC valuesResponsible to build a culture of continuous improvement in customer experience and functionality deploymentDrives collaboration within the Regional and Global propositionsCreate opportunities to integrate, simplify and streamline activity through involvement of teams in the geographic and functional matrixManage and work to ensure capability in progressing objectives but does not lose sight of the profitability and productivity outcomesActively engages internal organization to respond to evolving market needs and adapt skills to changing environment