Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. 

If you reside near Jacksonville, FL, you will enjoy the flexibility to telecommute* as you take on some tough challenges.

Location: 10151 Deerwood Park Blvd Jacksonville, FL 32256 – This is a hybrid position

Work Hours: Mon-Friday, 8 AM-5 PM

Primary Responsibilities:

Connect telephonically with patients to facilitate access to primary care and wrap-around care services Oversee processing of physician adds, terms and demographic changes Review and verify provider panel status and current health plan IDs Manage and maintain current roster of primary care and specialty care physicians Support patient retention workflows during provider network changes Distribute materials, performance/patient data, and communications to physician network Support provider credentialing/recredentialing processes Attend and help prepare for regional meetings (i.e., provider meetings, education sessions, etc.), health fairs and other regional events Respond to and resolve questions or concerns from providers, internal staff, or patients in a timely and service-oriented manner May interact with patients directly, on occasion Complete other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GED (or higher) Beginner level of computer proficiency Basic knowledge of medical terminology

Preferred Qualifications:

ICD 10 and CPT coding experience

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

     

The salary range for this role is $19.86 to $38.85 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

    

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

    

    

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

    

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    

    

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