GCI's Senior Payroll Specialist will be responsible for ensuring the accurate and timely processing of biweekly payroll for all employees. Responsible for leveraging third-party payroll, timekeeping, and Human Resource Information Systems (HRIS) to maintain payroll integrity and compliance. Demonstrated meticulous attention to detail and uphold the highest standards of confidentiality, contributing to the overall efficiency and effectiveness of the payroll department. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS:

Payroll Administration:

Interface effectively with payroll, eTime, and HRIS systems to facilitate smooth payroll operations. Review and audit eTime reporting to ensure accurate and complete time submissions from all employees. Edit employee time profiles and schedules as needed to ensure accurate payroll processing.

Data Preparation & Submission:

Prepare and verify pay data information for submission to third-party payroll vendors, ensuring accuracy and compliance with established deadlines. Review and respond to inquiries from third-party vendors regarding payroll processing, providing necessary documentation and clarification as required.

Termination & Vendor Processing:

Process termination actions accurately and promptly, ensuring all final payments and deductions are correctly applied. Complete check requests and other vendor templates to facilitate timely payment processing.

Issue Resolution:

Proactively resolve payroll-related issues in a timely manner, utilizing problem-solving skills to identify root causes and implement solutions.

Confidentiality & Compliance:

Demonstrate a high level of confidentiality in handling sensitive employee information and payroll data. Ensure compliance with payroll audit controls and best practices, successfully meeting key audit requirements. Strong dependability and demonstrated ability to follow instructions. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally. Excellent oral and written communication abilities. Demonstrates the highest level of confidentiality. Outstanding organizational and time management skills Demonstrated ability to prioritize tasks and meet deadlines. Ability to multitask in a faced paced environment with successful results. Demonstrates high attention to detail and administrative accuracy. In-depth knowledge of payroll best practices. Excellent organization & mathematical skills. Demonstrated excellent problem-solving skills. Demonstrated proficiency in MS Office, payroll, time & attendance applications and HRIS software Demonstrated understanding of payroll audit compliance and demonstrated success in meeting key audit controls. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Ability to articulate information accurately in both face-to-face and phone-to-phone interactions when handling inquiries and complaints. Ability to accurately read, write, and respond to routine business correspondence such as emails, chat messages, policies, procedures, reports. Ability to accurately communicate information virtually and in-person in a clear and concise manner to a range of audiences. COMPLIANCE - Follows internal controls; protects confidential information; abides by GCI’s Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. RESULTS - Uses a combination of job knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. TECHNICAL PROFICIENCY - Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively, such as using the company intranet and to accurately retrieve and input information into database or equivalent.

 

Grade: A11

Additional Job Requirements:

This is an advanced-level position that requires a high degree of proficiency across all service areas, coupled with specialized knowledge in payroll processes. The Payroll Specialist must be capable of performing tasks with minimal supervision, effectively addressing complex issues and tasks while reserving only the most challenging matters for escalation to higher-level staff or supervisors. The role demands a comprehensive understanding of payroll operations, enabling the specialist to train and mentor junior staff members. Additionally, the individual will serve as a backup to the Payroll Manager as needed, ensuring continuity in payroll services. The specialist will manage moderately complex problems, employing sound judgment in analyzing and resolving issues. They should demonstrate the ability to work independently on routine assignments, requiring minimal oversight while consistently completing tasks on time and exercising discretion in decision-making.

Additional Competencies:

Strong organizational and mathematical skills, with a proven ability to manage multiple tasks and deadlines effectively. Excellent oral and written communication skills, facilitating clear and effective interactions with team members and vendors. Demonstrated proficiency in MS Office and payroll/time & attendance applications. High attention to detail and administrative accuracy, with a track record of meeting key audit controls. Strong dependability, following instructions accurately while prioritizing tasks efficiently.

Minimum Qualifications: 

Required: *A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis

High School diploma or equivalent. Minimum of six (6) years of increasingly responsible Payroll or Accounting experience in a fast paced, high-volume environment or related field. To include: * One (1) year 401(k) administration, funding, reporting, and audit experience.

Preferred: 

Associate degree in accounting or related discipline. Experience with ADP, ADP Vantage, eTime, Kronos and HRIS software. Telecommunications experience.  Other relevant telecom industry or job specific certifications.  Fundamental Payroll Certification  Certified Payroll Professional certification

 

DRIVING REQUIREMENTS: 

This position may require access to reliable transportation for occasional travel between retail store locations, offices, worksites, or other locations as needed. PHYSICAL REQUIREMENTS and WORKING CONDITIONS:   Work is primarily sedentary, requiring daily routine computer usage. Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment. Ability to accurately communicate information and ideas to others effectively. Physical agility and effort sufficient to perform job duties safely and effectively. Ability to make valid judgments and decisions.  Available to work additional time on weekends, holidays, before or after normal work hours when necessary.  Must work well in a team environment and be able to work with a diverse group of people and customers. Virtual workers must comply with remote work policies and agreements. The company and its subsidiaries operate in a 24/7 environment providing critical services to Alaskans and may need to respond to public health and safety matters or other business emergencies. Due to business needs employees may be contacted outside of the core business hours to respond to the immediate emergency. As such, you will be requested to provide emergency after hours contact numbers, to include your home and cell phone numbers if you have those services. Diversity, Equity, and Inclusion: At GCI, we foster a culture of inclusivity by nurturing an environment where the varied perspectives of our employees, customers, and fellow Alaskans are celebrated. We add value to our community as we grow and empower a diverse workforce that provides equitable opportunity for every Trailblazer. EEO:  GCI is an equal opportunity employer. Qualified applicants are considered for employment without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, mental or physical disability, veteran status, or any other status or classification protected under applicable state or federal law.  DISCLAIMER:  The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. All employees of GCI work in support of the GCI Mission Statement and Declaration of Principles which are located on the GCI Career page and Employee portal.