Position Summary Provide assistance to users and technical support for multi-station local area network. Perform skilled maintenance and extensive equipment repair, troubleshoot equipment problems in the field, operate a variety of specialized equipment, set up hardware and consult with client employees on IT requirements and capabilities. Assist with training, prioritize, assign and review work of student employees. Qualifications Required Education: High School diploma or equivalent and some relevanttechnical training. Preferred Education: Relevant certification. Required Experience: 2-3 years of related experience. Experience providingcustomer support in an information technologyenvironment. Preferred Experience: Experience providing support in a lab or departmentwithin a university setting. Required Skills, Knowledge and Abilities: Understanding of computing procedures and standards, as well as desktop and network configurations. Ability to operate a wide variety of technology equipment. Skilled at troubleshooting and performing moderately complex repairs. Preferred Skills, Knowledge and Abilities: Knowledge of specialized software, systems, or technologies. Additional Information In compliance with NYC's Pay Transparency Act, the hourly rate for this position is USD $36.900. This rate is based on bargaining unit contracts. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items. NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen. EOE/AA/Minorities/Females/Vet/Disabled/Sexual Orientation/Gender Identity Share this job (https://uscareers-nyu.icims.com/jobs/14105/senior-pc-support-technician/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336115631) Need help finding the right job? We can recommend jobs specifically for you! Posting Number2024-14105 Posted Date3 months ago(11/4/2024 5:59 AM) Location : LocationUS-NY-New York Hybrid Remote Work ClassificationFully Onsite: 100% Onsite DepartmentTechnology and Informatics Services (Staff) School/DivisionCollege of Dentistry (DN1032) Compensation GradeLocal 3882 - 43 UnionLocal 3882 - Union of Clerical, Administrative and Technical Staff (UCATS) FT/PTFull-Time CategoryTechnology