Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.
HOUSTON METHODIST EXPERIENCE EXPECTATIONS
Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobDisplays cultural humility, diversity, equity and inclusion principlesActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities PEOPLE ESSENTIAL FUNCTIONS
Promotes a positive work environment and contributes to a dynamic, team focused work unit that actively helps one another to achieve optimal department results. Collaborates with other health care professionals as needed for problem resolution and/or achievement of identified patient specific goals.Proactively supports and assists with training new employees and all other pharmacy learners (e.g. residents, interns, students and volunteers).
SERVICE ESSENTIAL FUNCTIONS
Assists with optimizing the safety and efficiency of pharmacy operations and to support the workflow needs of the pharmacy department.Contributes in department efforts to resolve drug related problems and maximizing patient care.Presents or assists in-services for pharmacy staff as directed by Pharmacy Management. Participates in workgroups, committees, and continuing education activities for technical staff.
QUALITY/SAFETY ESSENTIAL FUNCTIONS
Performs advanced technician services to ensure efficient and safe medication distribution with activities that include but are not limited to controlled substance management, chemotherapy compounding, unit dose dispensing technology, satellite Operating Room and intensive care unit pharmacy assignments, medication histories, and advanced medication compounding.Provides support to the workflow, and reports problems to the appropriate parties. Accurately documents and completes paperwork for assigned role/function.Reports ¿near misses¿ and inputs errors promptly to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and to meeting departmental and hospital targets for quality and safety.Collects and reports data related quality improvement and productivity projects to optimize patient safety in a routine and timely manner.
FINANCE ESSENTIAL FUNCTIONS
Uses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives. Self-motivated to independently manage time effectively and prioritize daily tasks.
GROWTH/INNOVATION ESSENTIAL FUNCTIONSAssists Pharmacy Management in planning, developing, implementing, and monitoring new pharmacy programs and services that address medication related errors and safety initiatives.Identifies simple process improvement opportunities in the medication distribution process.Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Senior Pharmacy Technician.
This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises. Qualifications EDUCATION
High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)Two years of college preferred
WORK EXPERIENCE
Two years of Pharmacy Technician experience applicable to the specific work setting (e.g., hospital, specialty pharmacy); may consider a Pharmacy Technician with one year experience as a Houston Methodist Pharmacy Technician License/Certification LICENSES AND CERTIFICATIONS - REQUIRED
LPHT - Licensed Pharmacy Tech - State Registration ORRPI - Reg Pharmacy Intern - State Licensure ANDIV Certification - Intravenous certification (ACPE) -- If applicable to assigned work area within 90 days KSA/ Supplemental Data KNOWLEDGE, SKILLS, AND ABILITIES
Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesProficient in performing accurate calculations required for usual dosage determinationsMust be proficient in three pharmacy work areas - examples include but are not limited to medication histories, advanced sterile compounding, Tech-Check-Tech, Pyxis coordinator, etc.Possesses proficient computer knowledge; operates multiple computer systems to include, hospital/pharmacy related software, drug preparation pumps/devices, packaging and labeling machines, automated drug dispensing equipment, prescription balances, and portable data processing unitsExhibits strong interpersonal and team player skills with all levels of the healthcare team and assures delivery of excellent customer service to all patients, visitors, physicians and co-workersAdapts to multiple ongoing priorities with minimal supervision including organizing work flow and actively participating in problem-solving
SUPPLEMENTAL REQUIREMENTS
WORK ATTIRE
Uniform NoScrubs YesBusiness professional NoOther (department approved) No
ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.
On Call* No
TRAVEL**
**Travel specifications may vary by department**
May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile
Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center – a national Honor Roll hospital – to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care, is an accredited chest pain center, and is also acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3-D mammography and other state-of-the-art imaging, labor and delivery with a level II neonatal ICU, Cancer Center of Excellence, advanced laparoscopic surgery, comprehensive orthopedics and sports medicine, neurology, urology and otolaryngology. Also, Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.
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Houston Methodist is an Equal Opportunity Employer.
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