Job Description Job Purpose At ICE, we never rest. We are on a mission as a team.  We are problem solvers and partners, always starting with our customers to solve their challenges and create opportunities.  Our start-up roots keep us nimble, flexible, and moving fast.  We take ownership and make decisions. We all work for one company and work together to drive growth across the business.  We engage in robust debates to find the best path, and then we move forward as one team.  We take pride in what we do, acting with integrity and passion, so that our customers can perform better.  We are experts and enthusiasts - combining ever-expanding knowledge with leading technology to consistently deliver results, solutions and opportunities for our customers and stakeholders.   Every day we work toward transforming global markets. The Senior Systems Engineer is responsible for creating and maintaining the core automation services within ICE’s infrastructure. This role will be a combination of hands-on work and assisting in setting new standards via automated tooling. A successful candidate will understand the complete software development lifecycle and have a proven track record of building infrastructure and automation platforms, mentoring other engineers, and educating infrastructure staff. Additionally, the Senior Systems Engineer performs root cause analysis of problems, selects, develops, and implements automations tools and actively participates in deeply technical discussions. Responsibilities Assist in the design, planning and implementation of Windows and Linux server solutions Build and maintain automation scripts in Ruby and Python Create code in Puppet to manage server configurations Assist in maintaining and improving our Windows and Linux build infrastructures Create and deploy packages using RPMs Respond to and assist in production operations in a 24/7 environment Evaluate, test, and integrate new operating system versions, drivers, and patches Provide technical analysis, resolve problems, and propose solutions Provide support to, and coordinate with, developers, operations staff, release engineers, and end-users Educate and mentor team members and operations staff Participate in a weekly on-call rotation for after-hours support Knowledge and Experience Degree in engineering discipline or equivalent experience in Systems Engineering 5+ years of experience RHEL, 7.x – 9.x 2+ year of experience with Ansible, Puppet, Chef, or Terraform Expert level experience with Python or Ruby Build automation and configuration management Horizontal and vertical scaling for performance and high availability Top-tier analytics and problem solving Ability to work in a service-oriented team environment Project Management, organization, and time management Customer focused, and dedicated to the best possible user experience Communicate effectively with both technical and business resources Fluent speaking, reading, and writing in English Preferred 1+ years of experience with Ansible Automation Platform, Ansible Tower, or AWX 1+ years of experience with Red Hat Satellite 1+ years of experience with Foreman 1+ years of experience with GitHub Enterprise or BitBucket 1+ years with Kubernetes Schedule This role offers work from home flexibility of 1 day per week.