Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

The Project Kuiper team is looking for a Senior Product Manager with experience managing a portfolio of professional service offerings, both internal and external for the end-to-end system integration, setup, and install of satellite, cellular, ground systems, and user terminals for enterprise managed network services. The role will own the GTM enterprise service delivery plan and work broadly to drive worldwide customer engagements with lighthouse customers, partner adoption, and drive scale through internal AWS / external 3P programs and mechanisms. Join us and make a difference for people and businesses around the world.

• Define technical service delivery strategy including product portfolio mix, T&M pricing, and preferred partner program
• Evaluate and negotiate partner programs for system integration and professional install
• Develop standard, prescriptive, and repeatable service delivery kits to accelerate average delivery timeline, scale through partners, and improve customer satisfaction
• Collaborate with engineering, program management, and business development leaders to plan and execute technical on-boarding, installation and acceptance testing for Kuiper Satellite Services delivered to enterprise and government customers
• Define the system integration and acceptance process for Kuiper Enterprise customers spanning telco backhaul, industrial IoT, corporate enterprise, and government
• Work with Kuiper engineering leaders, program management, AWS, partner ecosystem, and end-customer IT / technology network teams to ensure that system acceptance testing and validation meets schedule and quality requirements.
• Collaborate with system architecture, solution architecture, hardware, software, teams to ensure cross-functional deliverables are identified and tracked.
• Develop system integration best practices, processes, and tools to ensure solution architecture / deployment can be documented, automated, and scale to additional enterprise / government customers globally.

Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


About the team
You will be joining a team that is focused on driving the product requirements and enterprise service delivery mechanisms for all of the customer facing hardware, software and solutions for Project Kuiper.