We’re on a journey to advance how health happens with technologies that empower patients, support clinicians, inspire innovation, and save lives.

Our mission? To create a human-centric healthcare experience powered by unified global data. 

It’s a big challenge, but big challenges are what we do best. We’re already transforming some of the world’s largest health systems—helping them turn data into lifesaving decisions and better patient care.

We want people just as dedicated as we are to improving health equity and delivering quality care across the globe. If you’re excited about making healthcare more human, you’ve come to the right place.

As a Principal Consultant, you will play a key role in consulting with clients on comprehensive service line workflows, from current state assessments to future state design. You will ensure the system is designed and tested effectively and collaborate with clients to map out processes using the stop-start-continue methodology. Your responsibilities will include identifying and resolving issues, reporting solution status, risks, and concerns to both clients and project leadership. Additionally, you will coach clients on data collection and system design requirements, analyze optimal solution builds, and oversee the implementation process. You will also engage with internal project and organizational teams to share configuration status, project timelines, updates, and verify configuration requests. As a vital team member, you will maintain strong client relationships across the functions within the PFS department, navigate through conflicts, and mentor associate consultants while supporting internal initiatives.

Responsibilities

Conversion coverage and current state assessment. Documenting workflows across the PFS department. Presenting complex information to clients and stakeholders Understanding and completing configuration within Health Benefits Manager, Profit Business Manager, Revenue Cycle, Revenue Cycle Maintenance, Olympus, and other tools Explaining and documenting Patient Accounting-related workflows, including Insurance Verification, Revenue Utilization, Billing, Accounts Management, Facility Revenue, and Payor Relations.

 

Basic Qualifications:

Minimum of 5 years combined related work experience and completed higher education, including: At least 1 year of experience in healthcare information technology (HCIT) consulting, HCIT support, or other client-facing IT solution roles. An additional 4 years of work experience directly related to the duties of the job and/or completed higher education. Highly organized with the ability to manage multiple projects simultaneously. Self-starter capable of independently handling tasks and projects. U.S. citizenship required due to client contracts. Must be able to obtain the appropriate government security clearance card applicable to your position. Normally receives little instruction on day-to-day work, general instruction on new assignments
 

Preferred Qualifications:

Bachelor's Degree. Experience in system design and build related to the Patient Accounting solution  Prior Federal Health Care IT experience Experience in conversion and current state assessment. Experience in workflow documentation. Strong presentation skills to effectively communicate complex information to clients and stakeholders. Knowledge and experience with the following: Health Benefits Manager, Profit Business Manager, Revenue Cycle, Revenue Cycle Maintenance, Olympus  Understanding of documenting Patient Accounting-related workflows, including Insurance Verification, Revenue Utilization, Billing, Accounts Management, Facility Revenue, and Payor Relations.
 

Expectations:

Must reside in or be willing to relocate to an approved virtual location. Willingness to travel up to 60% as required. Ability to work additional or irregular hours as needed, in accordance with local regulations. Strong ability to collaborate with team members and stakeholders to achieve project goals. Adherence to corporate and organizational security policies and procedures, understanding your role in safeguarding corporate and client assets, and taking appropriate actions to prevent and report any security compromises within the scope of your position. Perform other responsibilities as assigned.
 

We look forward to hearing from you!

Career Level - IC3