Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000 people across 30 countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI

Inviting applications for the role of Senior Principal Consultant, Platform Solution Lead

In this role, you will be responsible for coding, testing, and delivering high quality deliverables, and should be willing to learn new technologies.

Responsibilities

Execution of Solution Vision (in collaboration with business stakeholders) being very detail oriented on:

what we are solving for

end-to-end user/customer journey or lifecycle.

personas, their skills and needs.

high level outline of a solution that addresses their needs.

Execution of Solution Intent (in collaboration with Director of PSM and Business Architecture function):

nomenclature for data and capabilities required to meet business objectives, this is critical to establish common language across business and technology.

capability roadmap as well as migration paths and milestones when going from current state to future state.

overall non-functional requirements that are key metrics required for new system to capture and track.

target operating model (business, operations) that complement evolution in systems.

Manage solution roadmaps and backlogs, defining the required capabilities and technology building blocks. Collaborate with the solution manager on the solution backlog and facilitate refinement/prioritization.

Work with multiple teams to surface all work required to support the build. Track developer progress in support of the build and raise risks to Solution Team.

Manage the Jira board(s) in support of each solution, connecting developer epics to facilitate roadmap management.

Run scrum meetings and any other meetings in which people need to be brought together to resolve issues or plan together.

Identify challenges and proactively resolve or escalate risks and issues in a timely and well-articulated manner by engaging stakeholders and Solution Manager. Manage execution risks.

Understand and articulate dependencies that will influence sequencing of development and other roadmap work.

Manage migration plan and execution in collaboration with stakeholders, Solution Manager and developers.

Engage with Solution Team on design when feature requires iteration.

Assist in coordination of multi-layered testing efforts in support of releases.

Ensure Solution Team artifacts are sufficient to support implementation and documentation requirements.

Drive effective teamwork, communication, collaboration and commitment across multiple disparate groups with competing priorities while maintaining strong business relationships.

Communicate effectively - both verbally and written - with technology and business partners to include strong discussion, debate and listening skills and the ability to look beyond obvious answers to understand impacts.

Creatively design workshops and user sessions by identifying suitable participants, being clear about outcomes and approach (interviews, online whiteboarding, surveys, card sorting, etc.)

Ability to empathically understand and articulate user needs.

Analyze data gathered through user/stakeholder interactions and apply design thinking to draw out goals/business needs/problem statement/opportunity to be addressed, workflows/user journeys, personas and high level solution outline.

Work collaboratively with product and development team to draw out solution intent with capability roadmap and milestones. Facilitate architecture runway with development leads, influence technical design to ensure it aligns with business objectives

Clearly understand and articulate dependencies that will influence sequencing of development

Run Program Increments and facilitate quarterly planning across teams. Collaborate closely with project managers and development teams on execution.

Work collaboratively with business and operations stakeholders to draw out target operating model as systems evolve

Effectively manage stakeholder relationships through polished communication and follow-through

Effective written communication through solution inception, vision and intent documents

Lead and influence cross-functional teams.

Provide consultation and ensure continuity with product and development teams on solution.

Qualifications we seek in you

Minimum Qualifications

BE/B Tech/MCA

Excellent written and verbal communication skills

Preferred Qualifications/ Skills

Experience in Fixed income, securities etc., Strategy, Business Analysis or System analysis

Excellent verbal and written communication skills

Experience leading and influencing others to achieve measurable results.

Demonstrated ability to articulate solution or product vision and/or customized solutions to meet business objectives

Advanced experience working with Scaled Agile software development processes

Advanced skills using a variety of tools to document workflows and data mapping including but not limited to Miro/Lucid, Excel, SQL and Visio

Understanding of analysis and artifact goals throughout the solution lifecycle

Ability to learn quickly and work in a changing environment and under tight deadlines

Ability to independently manage personal timelines and meet tight deadlines

Ability to successfully manage and coordinate simultaneous project deliverables across groups and teams

Strong experience with Agile, Miro/Lucid, SQL, Excel, Visio, Balsamiq, Jira, Tableau

 The approximate annual base compensation range for this position is $80000 to $100000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity.

Work-from-Anywhere Roles – “Los Angeles California-based candidates are not eligible for this role”

· Location-based Roles (e.g., Richardson roles – metro area can be adjusted by role location) – “Los Angeles, California based candidates are not eligible for this role. <Dallas Metro> area candidates are eligible for this role only.”

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.