Job details

Country

USA

State / Region / Province

California

Work Location

Los Angeles, CA

Domain

Consulting

Interest Group

Infosys Limited

Skills

Process|Consulting processes|Technology Consulting process

Company

ITL USA

Requisition ID

125825BR

Salary min

157500

Salary max

192500

Job description

Senior Principal - Health Management, UM & PA, SF.com Health Cloud Implementations

We are seeking a highly motivated and experienced Senior Principal to join our team and lead the implementation of Salesforce Health Cloud solutions for Health Management, Utilization Management (UM), and Care Coordination (PA) within the healthcare industry.

About the Role:

The ideal candidate will have management consulting experience, being strategic thinker with a deep understanding of healthcare workflows, industry regulations, and the power of Salesforce Health Cloud. The successful candidate should have an ability to operate independently and as a leader of projects and consulting teams. With a demonstrated ability to deliver high quality work products to our healthcare clients.

Leads major projects and serves as a key customer-facing member of an Infosys Healthcare Consulting team. Contributes to the development of solutions to solve business problems and increase adoption of Infosys driven solutions. Significant contributor to customer sales pursuits and project proposals. This position is responsible for delivering actionable value across the Healthcare system.

Responsibilities:Lead Health Cloud Implementations:Lead, manage, and execute complex Salesforce Health Cloud implementations for Health Management, UM, and PA functionalities.Partner with internal and external stakeholders to understand business needs and develop a comprehensive implementation roadmap.Configure and customize Health Cloud features to optimize workflows and automate processes for improved care coordination, utilization management, and population health management.Develop and execute comprehensive testing plans to ensure a smooth and successful implementation.Ensure ongoing user adoption through training, communication, and change management strategies.Health Management Expertise:Possess a strong understanding of healthcare management methodologies, including population health management, disease management, and wellness programs.Translate health management strategies into actionable configurations within Health Cloud.Stay abreast of industry trends and best practices in Health Management.Utilization Management (UM) & Care Coordination (PA) Expertise:Demonstrate a deep understanding of UM and PA processes, including prior authorization, case management, and care plan development.Configure Health Cloud features to automate and streamline UM and PA workflows.Design and implement workflows for effective utilization review and care coordination.Salesforce Health Cloud Knowledge:Possess in-depth knowledge of Salesforce Health Cloud functionalities and capabilities.Stay current with the latest Health Cloud features and updates.Utilize Health Cloud best practices to optimize configurations and integrations.Leadership and Communication:Lead, mentor, and coach project teams to drive successful implementations.Collaborate effectively with internal teams including business analysts, developers, and stakeholders.Communicate complex technical concepts to both technical and non-technical audiences.Manage client expectations and resolve issues efficiently.
Basic Qualifications:Bachelor’s degree or foreign equivalent required. Will also consider three years of progressive experience in the specialty in lieu of every year of education.8+ years of experience in healthcare management, UM, PA, or related fields.5+ years of experience with Salesforce Health Cloud implementations.5+ years of advisory consulting experience in comparable consulting services.Strong understanding of healthcare regulations and compliance requirements (e.g., HIPAA).Ability to travel 4 days a week to multiple local, state and national client locations.Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.Must be a Resident of an Infosys Consulting Hub Location of Los Angeles or must reside in city that is within a 2-hour driving distance from this hub location.
Preferred QualificationsAn MBA with an advanced degree or equivalent experience in healthcare, business, analytics, etc.Strong client facing skills including presentations to senior leadership, advice and consult with clients.Proven track record of successfully delivering complex healthcare technology solutions.Demonstrated ability to coordinate, integrate and deliver informatics and business intelligence projects.Strong planning, coordination, analytical and communication skills.Ability to derive insight and infer business implications from data.Familiarity with statistics and advanced methods such as AI/Machine Learning preferredAbility to provide guidance to stakeholders in understanding the business value of the initiative.Ability to interface with customers and other stakeholders with minimal supervision.Ability to complete project, with demonstrated commitment to meeting deliverables.Ability to prioritize multiple tasks and self-manageAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:Medical/Dental/Vision/Life InsuranceLong-term/Short-term DisabilityHealth and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)401(k) plan and contributions dependent on salary levelPaid holidays plus Paid Time Off
About Us
Infosys Consulting is the global management and technology consulting practice of Infosys, a global leader in technology services and consulting. We combine the power of time-tested methodologies, people-driven innovation and disruptive technology to enable leaders of the world’s top brands pursue a path of smart transformation. Together with our clients, internal and external partners, we co-create and execute pragmatic strategies and solutions that transform organizations and define the future of business. Our dynamically growing consultancy offers our consultants:
• Ability to design and implement end-to-end solutions at scale
• A flat organization structure with direct access to our senior-most leaders
• An entrepreneurial environment full of bright, highly motivated consultants
• Opportunities for motivated consultants to impact local communities
• The ability to design your career and drive your professional learning and development
• A truly global culture

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.