SUMMARY

SimpleBills receives thousands of bills from utility providers. These bills are entered into our internal system. Once bill is entered the bill goes through an audit. If there are any failures on the audit it will generate a kickback. These kickbacks are to be researched by the team to ensure accurate entry and catch any billing errors that have happened with providers. Also ability to handle Confirmations (Optional student living accounts)

PRIMARY RESPONSIBILITIES

At least (3) years of experience as a Billing Specialist/Senior Associate or equivalent experience require. Bachelor’s degree or Equivalent    Stakeholder management and handle team queries on IP, Kickbacks and Confirmations Proficient knowledge of MS Word, MS Access and Excel required. Excellent language and communication skills (written and verbal)  Excellent customer service skills and telephone etiquette required.  Demonstrate patience and overall courteous behavior when working with internal and external customers.  Proven ability to effectively communicate with internal and external management and work collaboratively with interdepartmental teams to achieve desired results; must be approachable.  Strong organizational ability; must be able to handle multiple tasks simultaneously; detail orientated.  Able to sit or stand for frequent periods in the same location with some opportunity to move about.    Overtime is required during the heavy billing period each month; sufficient notice will be given.

PREFERRED KNOWLEDGE/SKILLS/ABILITIES

MS office is a must  Preferably handling complex situations and should have handled small team Willing to work in rotational shifts