At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About You and This Role
Dow has an exciting opportunity for a Senior Process Control Technician in St. Charles, LA. You will support activities relating to the support of process automation systems. You will provide preventative maintenance and 7x24 troubleshooting support for installed base systems. You will minimize plant downtime caused by process automation system failures, while providing services that are cost effective and sustainable. You have an overall knowledge of all current hardware, operating system software, networking systems and system software. You will require advanced skills and expertise in a range of processes, procedures, and systems, and/or specialized technical expertise within an analytical/scientific method or operational process to perform a broad range of complex work assignments. You may act as a working team lead, providing subject matter guidance and coordinating work of others.
Responsibilities
Provide support and troubleshooting of multiple process automation systems throughout the site and their associated networks and interfacesPerform predictive and preventative maintenance (PPM) and health checks on systemsParticipate in software and hardware upgradesComplete small project work including system installation, configuration, design and developmentTrack and redeploy assetsProvide training and knowledge transfer to plant system focal points, as well as other site support resourcesInterface with others in the Plant who support process control on troubleshooting and upgradesParticipate in risk assessment when activities to the system are requiredRequired Qualifications
Minimum of an associate’s degree in Electronics, Instrumentation, IT, Computer, Networking or Process Technician field or 3 years military equivalent experience and 2 years of relevant experience. In lieu of a degree, 5 years of relevant experience Proficient in Windows Server Systems and Microsoft applications, such as Word and Excel, and have the ability to learn new systems quicklyWilling and able to work all applicable shifts on a rotating basis (including weekends) and work overtime when neededMust be willing to be on-call and come in on off-shift hours to perform workMust be able to read, write, and speak EnglishMust have a current, valid US driver’s licenseMust be 18 years old or olderMust possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see: https://www.tsa.gov/for-industry/twic (If unable to access link, copy and paste in your browser.) A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.Physical Demands
Willing and able to meet physical demands of the job, with or without reasonable accommodations
Frequently bend, reach, and liftWear safety equipment, such as earplugs, goggles, and steel-toed shoesPerform frequent bending, reaching, and liftingWork in tight or closed-in spacesClimb stairs/ladders and work high off the groundStand or walk for extended periods of timeLift a minimum of 50 lbs.This role does involve elevated work greater than or equal to four feet above the groundWork near low voltage equipmentPreferred Qualifications
Experience in process control, manufacturing or other related experience preferredExperience with ABB800xA systems or PLC systems preferredIndividual of high initiative, who can organize, prioritize, and accomplish multiple tasks during the workdayDemonstrate personal accountability and leadership to ensure a safe work environment by complying with health, safety, and environmental standards. Must also hold others accountable for doing soStrong written and verbal communication skillsHave a desire to learn and grow technical skills to keep current with new automation and process TechnologyGood interpersonal skillsStrong multi-tasking, problem solving and time management skillsDemonstrate leadership skills - inspire others and lead them through influenceAdditional notes
No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) processWe do not offer relocation assistance for Dow jobs like this position. This includes reimbursement for travel expenses incurred to and from test sessions/interviews. If you apply for a position that is not within the area in which you reside, you will be responsible for all costs that you incurEssential functions of this position may require, among other things, that you use particular types of equipment -- such as on-site safety equipment that has specific weight limitations whereby your own weight, plus the weight of tools and other items and materials, must not exceed a certain threshold. (For example, some types of safety equipment may be rated for a maximum weight limit of 300 pounds total.) In the event a job offer for this position were (conditionally) extended and provides for a pre-employment medical examination, you will be appropriately evaluated regarding your ability to perform all essential job functions with or without reasonable accommodationBenefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location).Student Debt Retirement Savings Match Program (U.S. only).Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. Competitive yearly vacation allowance.Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents). Paid time off to care for family members who are sick or injured. Paid time off to support volunteering and Employee Resource Group’s (ERG) participation. Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.On-site fitness facilities to help stay healthy and active (availability varies depending on location).Employee discounts for online shopping, cinema tickets, gym memberships and more.Additionally, some of our locations might offer:Transportation allowance (availability varies depending on location)Meal subsidiaries/vouchers (availability varies depending on location)Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)Join our team, we can make a difference together.
About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 31 countries and employ approximately 35,900 people. Dow delivered sales of approximately $45 billion in 2023. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.
As part of our dedication to the diversity of our workforce, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.
Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.