Create and manage cost effective product formulations that positively contribute to our raw material and packaging (RMP) costs.

Continuously evaluate various raw materials that can be incorporated into the product formulations, with the aim to achieve a cost-benefit for the organisation.

Improve product performance based on market feedback, ensuring that customers’ expressed needs are met.

Ensure consistent product performance in order to maintain good levels of customer satisfaction and trust when purchasing plants products.

Work closely with the marketing and sales functions to contribute to effective new product development that anticipates and satisfies the needs of the market.

Lead projects to reduce RMP, align formulations and systems and support their implementation in cooperation with the purchasing and industrial teams.

Oversee the research and development of products whilst ensuring high quality, safety, environment and health standards are met, all while keeping costs to a minimum.

To investigate the validity of customer complaints and give feedback to customers and the sales team.

To prepare for ISO9001 external audits and manage internal audits as per annual schedule.

Responsible for the implementation and maintenance of Total product quality pillars of the World Class Manufacturing process.