Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Team Description

Our team is looking for a Product Technology Consultant who will be a part of our Products and Technology Consulting team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.

Role and Responsibilities:

Seeks and obtains information about Customers’ technology project portfolio and priorities including but not limited to regular engagements on workflow optimization, automation needs, revenue diversification, etc 

Proactively introduces Sabre products/solutions including Sabre APIs to optimize workflow, drive efficiency and further stickiness  

Prepare and conduct regular customer reviews 

Promote awareness and encourage adoption of new released functionalities and related benefit to customers’ business 

Review product adoption and opportunities to optimise usage  

Manages customer perception by focusing the customer success and benefits of adopting Sabre technology 

Manage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoptionProactively consult with your customers on best practices for Sabre solutionsMap Sabre solutions and customer needs to drive differentiated value and optimal performanceAdvocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre productsBe the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customersShowcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshopsWork closely with customer’s development teams to help them integrate Sabre’s products into their technology stackProvide project management guidance and oversight of key technical engagements to ensure successful implementations

Qualifications and Education Requirements:

Minimum 4 years of relevant work experienceBachelor’s degreePossess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineeringDeep understanding of the travel industry and ecosystemProficient knowledge and hands on experience with Sabre products with hands-on experienceStrong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectivesExcellent customer service and communication skillsFamiliarity with mid/back office tools and corporate/leisure online booking toolsAbility to analyze and trouble-shootAttention to detail and ability to multi-task to support multiple customers Experience in an Online Travel Agency or any eCommerce business environmentExperience with Sabre APIs using tools such as Soap or PostmanCompetency in training technical teams on functional and business processesKnowledge of NDC

We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.

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