The Payments organization is a motivated, forward-thinking team comprised of high talent product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and aim for product excellence. We value controls, simplicity, and consistency in the capabilities and features we deliver.

As a Senior Product Associate on the Payments organization, you will have a strong passion to provide superior customer experience and develop solutions that best meet customer needs.

Job responsibilities: 

Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies. Create simple, intuitive product experiences for complex data insights and workflows to help customers understand a proposed solution Provide Tokenization domain knowledge to the agile development team and facilitating workshops Work closely with the analytics team to track and curate actionable reports/metrics Work with Product Owners and other stakeholders to convert the business needs, initiatives into user stories and process flows for the development team and other stakeholders Work closely with developers and testers to ensure the team correctly translates requirements into working technical designs, test plans and scripts to serve customer needs Conduct pre-release reviews which could include regression testing and Quality assurance to certify the release as production ready

Required qualifications, capabilities, and skills 

3+ years of experience in product management, financial services, and digital.  Passion for understanding customer needs and demonstrated ability to build digital products Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology, and design Strong understanding of product development using Agile / Scrum Bachelor's degree or equivalent work experience  Experience in online payments including wallets and digital payment journeys. Knowledge of Application Programming Interfaces and engineering practices

To be eligible for this position, you must be authorized to work in the United States. We do not offer any type of employment-based immigration sponsorship for this position.  Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).