Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.
As a Senior Product Associate in the Loan IQ Product Owner team, you will contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. You will also collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success. 
  Job responsibilities Lead, coordinate and partner with the Business to analyze and design new business processes  Conduct root cause analysis and problem solving Design future state business processes, systems, and organizations, driving stakeholders to consider all possibilities and move beyond current thought processes Assess the quantifiable, qualitative, and control benefits that the business can obtain by moving from the current state business design to the future state business design Improve business procedures, work instructions and job aids, and training materials Lead projects in unfamiliar areas requiring different types of approaches and tools Define the business case, guide chartering, apply proper project management techniques, collect customer feedback, and convert to measurable targets and measures of success, obtain sponsor approval to initiate the project Develop and manage plans throughout project lifecycle; includes prioritization, risk mitigation and monitoring progress Identify and work to remove barriers that slow or prevent the successful attainment of defect reduction and quality goals Provide constant, ongoing communication to ensure barriers/obstacles to business process improvement are removed and necessary support is always provided Monitor future state process performance, verify benefits, complete project summary, complete closing activities and effectively conclude the work Required qualifications, capabilities, and skills 3+ years of prior experience in Banking, Mortgage, Financial Analysis, Loan Operations, Asset Based Lending, and Loan Servicing Working knowledge of Loan IQ Previous experience and expertise and a true passion for process innovation, design, and digital technology with proven success delivering complex, large scale initiatives Demonstrated project management & leadership experience in financial services Strong financial and lending domain experience and knowledge Demonstrated experience managing and collaborating with multiple teams, coordinating across different cross-functional initiatives, and reaching consensus with diverse stakeholders Developing knowledge of data analytics and data literacy Preferred qualifications, capabilities, and skills Bachelor’s degree IT or technical experience a plus Liquidity Expertise Demonstrated ability to work with large data sets