Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world’s most innovative financial organizations.

As a Senior Product Associate in Home Lending product team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Job responsibilities

Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discoveryConsiders and plans for upstream and downstream implications of new product features on the overall product experienceSupports the collection of user research, journey maps, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customersAnalyzes, tracks, and evaluates product metrics including volume, cost, and quality targets across the product development life cycleWrites the requirements, epics, and user stories to support product developmentDefine and present strategy for features, write epics, user stories, acceptance criteria and participate in all agile events of the product group as a team member.Manage existing product features and actively lead the research, definition and development of new features to advance the product roadmap

Required qualifications, capabilities, and skills

With overall 8+ years of experience, requires at least 3 years of experience in a Business Analyst, Product Manager role using Agile methodologyRequires experience developing business requirements, writing stories, creating testing conditions, use cases and validation criteriaDemonstrated ability to work independently, and self-directed.Collaborative and a high level of comfort and effectiveness in coordination roles; working with multiple business and technology partners to drive transparency in project deliverables.Proficient in Microsoft Office Suite. Specifically, Excel, Word, Visio and PowerPoint.Working knowledge of Technology (i.e AWS, Microservices, Observability)Working knowledge of Agile process and principles, including use of Agile project management tools (i.e., Confluence, JIRA, etc.)Experience in managing agile, cross-functional teams, often through influence (i.e., not direct oversight)

Preferred qualifications, capabilities, and skills

Strong understanding of a US Mortgage drivers with some understanding of broader business contextStrong communication skills, both oral and written (able to effectively communicate/influence thru various levels in the organization).Sharp analytical, problem-solving and leadership skillsExperience in product management focused on technology products is an advantage