Job Title

Summary of the role

We are looking for a talented and curious product definition analyst to join our Customer Identity and Access Management (CIAM) organization.

In this role, you will shape the future security landscape for Amadeus cloud applications. You will leverage on your functional expertise and problem-solving skills to help us design a modern and intelligent platform offering authentication, authorization and fraud detection services. The Customer Identity & Access Management platform - CIAM - is built on the latest standards and technologies, cloud-ready and compliant with PCIDSS and GDPR standards. It is and should remain flexible to cover a wide range of demands and requirements coming from a diversity of customers.

You will work in a SAFe Agile Release Train, managing our product evolution towards a modern, standard, and intelligent platform and delivering services used by all product engineering divisions. Business requests come from all business domains, including airline, airport, hospitality, travel channel and payment, to cope with core business evolution, new standards and innovation.

Join us in keeping the gateway to Amadeus applications and services secure as a Senior Product Definition Analyst!

In this role, you will/ Main responsibilities:

Analyze business requirements submitted by Product Management and consolidate them into new product concepts or upgrades.

Collaborate with stakeholders to conduct thorough analysis and ensure requirements are ready to be worked on.

Write Feasibility Studies, Solution Overview Documents, Interface Control Documents, Product Specifications, and present functional walk-throughs to all concerned stakeholders.

Support the Development and QA teams during implementation and testing by providing the business perspective, main use cases, and ensuring customer needs are met.

Ensure production integrity by investigating, validating, and prioritizing reported incidents, and interface with the customer during requirements understanding, functional specification, testing, and implementation phases.

About the ideal candidate

With previous experience as a Product Definition Analyst and solid knowledge and understanding of the Amadeus business and industry, you contribute to transversal projects, proposes improvements to processes and are accountable for own and team commitments.

Autonomy and Adaptability Matter

You work independently within plan dictated by manager, with some guidance on most complex situations

You thrive in a dynamic environment and can adjust to changing priorities and challenges with ease

Collaboration Champion

You excel at working effectively with a diverse group of stakeholders, fostering open communication, and driving projects forward

You act as a reference for colleagues with less experience and supports junior team members

Follow-Through Focus

You have excellent organizational skills and can effectively manage multiple projects simultaneously, ensuring timely completion and successful implementation

Business Environment

Amadeus products and solutions benefit of years of expertise in the travel industry and are designed to match and improve our customers' needs and performances. From travel agencies to corporations, airlines, ground handlers, hotels, railways, car rental companies, airports, cruise lines and ferry operators, Amadeus is one of the leading travel technology providers in this business.

Customer Identity and Access Management (CIAM) is at the heart of all processes of the travel, with products and solutions designed to protect the digital identity of customers (professionals and travellers), ensuring the security of Amadeus products and services. This entails authentication, access control, identity administration, and fraud detection. The activities consist of designing, developing, maintaining and operating the platform, ensuring the utmost security of any Amadeus Solution.

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Application process

The application process is easy and fast. Create your candidate profile manually or upload your CV/Resumé.

Are you the one we’re looking for? Apply now!

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Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process for Amadeus France, please contact us at accommodations.france@amadeus.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.