Referred applicants should not apply directly to this role.

All referred applicants must first be submitted through Workday by a current Loblaw Colleague.

Location:

500 Lake Shore Boulevard West, Toronto, Ontario, M5V 2V9

When you hire great people, great things can happen. 

PC Financial offers unprecedented value to Canadians through payment products. We're a different kind of bank with a different type of team—we’re collaborative and supportive and have the freedom and responsibility to thrive. Our purpose is to make the everyday simple and better for our customers, and we strive to make every dollar worth more.

Proudly serving over 3 million customers, PC Financial continues to grow by offering payment solutions and services that reward our customers every day. As a subsidiary of Loblaws Company Inc., we share the CORE values of Care, Ownership, Respect and Excellence. We are dedicated to helping Canadians Live Life Well. Join us on our journey.

*Our hybrid model requires this role to be in office 4 days a week with flexible working hours at our Bathurst/Lakeshore location.*

Are you a creative, strategic thinker who likes to challenge the status quo and disrupt established markets?  Do you have a passion for financial services and would like to work in a fast-paced, nimble, collaborative environment? Are you a successful big picture thinker but also detail oriented and able to see the small specifics that others often miss? If yes, then a role within the Digital Product team at PC Financial may be right for you.

President’s Choice Financial is a wholly owned subsidiary of Loblaw Companies Limited, creating the opportunity to work in a challenger bank / start-up-like environment with the stability and security of being part of one of Canada’s largest and most successful retailers.  We build financial products and experiences for our customers that when combined with the PC Optimum, one of Canada’s leading loyalty programs, provides a unique competitive advantage and opportunity to disrupt Canada’s established banking ecosystem. We have grown to over 3 million customers and along the way have not only saved our customers millions in bank fees but have also helped them stretch their hard-earned money further with more free groceries.  We are looking for strategic and collaborative problem solvers to join our team to help scale our business and deliver a leading-edge financial experience for all PC Optimum members.

Why is this role important

As a Senior Product Designer, you will lead design initiatives with significant impact and complexity across PC Financial mobile and web platforms, aiming to deliver customer and business outcomes that we can celebrate and learn from. You will be responsible for partnering with other product designers, product owners and tech leads focused on the Banking digital experiences. You’ll be customer-focused, utilizing research and data every day to uncover meaningful insights that inform your work. You will work in a collaborative environment with a fantastic culture, partnering with team members across the organization to contribute to the overall success of PC Financial, and our customers.

 
What you’ll do

Problem Discovery, Definition & Goal Setting: You’ll collaborate with your team to ensure that problems, initiatives, and outcomes are well-defined and documented based on objective data. You’ll facilitate discovery sessions and workshops that align your team around clearly defined problem statements and goals.Interaction Design: You know when and why to apply interaction design processes to achieve the right outcomes with your team. Your focus will be in the interplay between words, visuals, space, time, and behaviours of digital user interfaces. Your work product will include journey maps, service blueprints, information architecture, user flows, and wireframes.Art Direction & Visual Design: You’ll design the high-fidelity interfaces that we build and create all design artifacts for front-end developers to implement. You understand how to convey visual personality, tone, look and feel, and the flourish that is appropriate to your product.Design Systems Thinking: You’ll ensure that design solutions utilize and further the team's design system, and leverage or iterate on existing patterns whenever possible. You’ll identify undefined or inconsistent patterns and propose scalable solutions. You’ll encourage and facilitate the shared naming of elements across design and development on the team.Design Research, Validation & Iteration: You’ll contribute to and lead user and market research activities, and synthesize their results. You’ll leverage a range of mixed methods tools from generative to evaluative, experimentation, and in-market performance to improve your work. You’ll track the performance of your work post-launch and continue to optimize based on data.Inclusive Design: You’ll ensure that our digital products can be experienced by everyone, reflecting the diversity of the communities we serve. You have an applied understanding of AODA design requirements and can apply knowledge of inclusive design ‘grey areas’ that may not be legal requirements, but improve our digital products for everyone.

What you'll need

3+ years experience working as a designer on cross-functional teams releasing consumer experiences or enterprise products. Experience designing for mobile platforms iOS & Android is an asset.A portfolio with recent case studies that demonstrate: Beautiful, accessible, scalable digital experiences that you have shipped.Your experience working in a cross-functional team in an agile environment working closely with Product, Tech and Design peers.Your approaches to problem framing and solutioning while balancing stakeholder needs and technical constraints.Your ability to use design as a tool to uncover what questions to ask, what solutions to explore, and how to define and measure success.The key performance indicators you used to measure the effectiveness of your solutions.How you have contributed to the design practice and/or team culture at an organization.

Come and join a winning team who demonstrates innovation, energy, creativity and vision.  We recognize the importance of a diverse workforce and we therefor encourage applications from Aboriginal Peoples, women, members of a visible minority and persons with a disability.  We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Number of Openings:

1

PC Financial recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation’s evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing.  Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

Please Note: If you have Employee Self Service (ESS) on Workday, apply to this job via the Workday application.