POS-26097

Senior Product Designer I Job Description

 

About You

You’re looking for an environment, team, and role where you’ll thrive and do the best work of your career. That’s why, as a Fintech Senior Product Designer at HubSpot:

 

You’ll have a “seat at the table” from Day 1. Your partners and peers know what you do, greatly value it, and expect you to have strong opinions. You’ll co-own a significant part of the product with your partners and you’ll all have the autonomy you need to drive its strategy and vision. You’ll never have to guess about how to get promoted. We support you with clear expectations and career paths. You’ll be able to work where and how you work best: at home, the office, or any mix of both

 

About your opportunity

Fintech sits at the intersection of the customer experience, business strategy, and revenue. Our mission is to power the seamless transactions between HubSpot and our customers. With a global market, our technologies need to support rapidly changing requirements and a competitive pricing and packaging strategy, all while serving the complex customer buying and 

subscription management needs of a B2B SaaS company.

 

As the Senior Product Designer for Self-Service Pricing & Packaging team, you’ll be building a 0 to 1 experience that manages the process and implementation for how we introduce pricing and packaging changes. This product aims to support simple changes initially such as pricing changes. But will scale over time to support complex functionality to support HubSpot’s go-to-market efforts. You’ll be crafting solutions for high impact moments in our internal users’ and our customers’ journey.

 

Here’s what success in your role looks like Co-create a shared strategy, vision, and cohesive roadmap for the future of this product area in partnership with product management and engineering peers Drive alignment, set goals, and drive understanding and motivation with your partners and team Understand your customer to build compelling journey scenarios, information architecture, interaction flows, and visual designs Work autonomously and with customer experience in mind, using our Canvas design system for a fast, efficient process with fewer handoffs Collaborate closely with researchers and content designers to create, refine, and iterate on new and existing experiences Mentor other designers as you play an active role in growing HubSpot’s UX team and culture

 

You’ll love this role if you Put customers at the center of everything they do Are comfortable navigating complex and ambiguous systems Can focus on just the most important things rather than being stretched thin across everything Demonstrate experience in delivering successful, intuitive products and systems with measurable customer and business impact Thrive when proactively collaborating on strategy and vision with partners, leaders, and teams Can balance scope, speed, and quality to reach outcomes Understand how your projects align with and advance a company-wide strategy Can own the end-to-end design process, from leading discovery to producing high-fidelity screens to partnering with engineers to get the details right Enjoy mentoring, coaching for growth, aligning on goals, and driving accountability at all levels Share our HEART values and practice growth mindset About UX at HubSpot

Our UX team is a passionate and diverse group of more than 200 product designers, content designers, researchers, and design ops folks who build consumer-grade experiences while solving enterprise-level problems. We’re set up to work as equal partners to our peers in product management and engineering. And we design and deliver a crafted experience to our customers by setting a high bar on ease of use. We’re investing deeply in building whole and healthy UX teams across all of our disciplines so we can better solve problems for our customers.

We involve our customers in every step of our development process. And we strive to deliver a B2B product that’s just as easy to use as the best B2C products on the market. When our customers grow, we grow, too!

Want to know more about product design at HubSpot? The possibilities of “and” — prioritizing usability alongside feature growth By the people, for the people: keeping your design system evergreen See all HubSpot UX blog posts One more thing you should know…

There’s a lot of research showing how marginalized groups of people may not apply for jobs unless they meet 100% (or more!) of the qualifications. We also know that many UX folks come from backgrounds with different experiences that might not seem “standard”—and that’s okay! We really value people who bring unique perspectives and add new knowledge to our team.

 

But you might not feel like you “check all the boxes” as you read this job post. We get it. And we feel these things ourselves, too. But we hope you’ll apply anyway because we’ll take great care in working with you.