Are you a customer obsessed Product Manager? Are you passionate about meeting the needs of a diverse set of customers? Are you interested in designing solutions specifically for professional customers? We are seeking a Senior Product Manager that will work backwards to help us understand and unlock opportunities among consumer and B2B customers.

As a Sr. Product Manager on the Business, Industrial, and Scientific Supplies (BISS) team, you are responsible for managing the lifecycle of products, features, and along with execution and operations which all have considerable impact on our customers and their shopping experience. You will define the problem or opportunity and develop the desired customer experience. You will partner with central catalog teams, tech teams, and Amazon Business to drive business results and CX.

Key job responsibilities
Work backwards from key customer groups (e.g. consumers, professionals, businesses) to create a more seamless shopping experience including core operations (e.g. data quality) and experimentation (e.g. AI opportunities)

Work closely with partner tech teams to design, influence, and implement product solutions to improve the customer shopping experience

Build partnerships with other teams to uncover solutions already designed and built and rapidly scale

Key contributor to operational plans and long-range plans within our business team, develop individual priorities and personal product roadmap, and influence partner teams including Amazon Business, Tech Teams, and other business units.

A day in the life
Passionately advocate for the customer and develop clear analysis and business rationale into product development and communication strategies
Influence without direct authority across various tech, marketing and business teams
Ability to manage multiple projects and partner relationships, including prioritization, planning and delivery.
Strong bias for action with an ability to operate in an ambiguous environment