We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** The Sr. Product Manager will require strong thought leadership, strategic thinking, facilitation and proactive stakeholder management in delivering credit risk and adjudication enhancements to our sales and origination platform, leveraged by our frontline employees across CIBC’s channels. This role will be accountable for ensuring that delivery aligns to the platform strategy, vision & roadmap, while maximizing business value. In this role, you are accountable for understanding the needs of various stakeholders (lines of business, technology, risk, governance etc.) and ensuring alignment across various groups regarding the program increments. You are responsible for making choices that increase overall platform efficiency and maximize value.. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote._ **How you’ll succeed** + **Understand auto-adjudication intimately** **–** Act as primary contact and subject matter expert for adjudication engines, processes, transaction types, data flow, integrations to fully understand the problem the team is working to resolve. Leverage knowledge of the product, processes and platform, in partnership with technology teams, to support problem resolution and prioritization. + **Support and collaborate on risk and adjudication user stories & product requirements –** Develop user stories in a collaborative fashion with Risk partners, business system analysts, design, technology teams, lines of business and various members of the product team. + **Understand our delivery processes intimately –** Act as primary contact and subject matter expert on our Agile delivery model, platform processes, intake management, tools, data flow & integrations to fully champion and optimize how we work. In partnership with technology teams, support problem resolution, prioritization and continuous improvement activities. + **Work with and drive alignment with stakeholders –** Ensure that we are delivering on the right initiatives at the right time and keep our stakeholders engaged throughout the delivery life-cycle. Understand and manage competing needs & priorities and set expectations at various levels of the organization. + **Relationship Management –** Develop and manage strong relationships with internal & external partners to continuously explore digital opportunities to address key business challenges that add value for users & clients. + **Leader of Leaders** – You provide leadership support to the product teams, pods, technology & business partners. You provide indirect leadership to your colleagues and look for opportunities to improve how we work. **Who You Are** + **You are Agile.** You have a strong track record working with agile teams in an ambiguous and fast-paced environment, delivering medium and large-scale initiatives. You have comprehensive knowledge of product management, agility, credit risk and adjudication processes in banking to analyze and interpret complex concepts and apply them in creative ways. + **You are strong communicator.** Your communication is effective, timely and reflective based on who your audience is. You lead with concise and impactful verbal, written and presentation skills that can foster buy-in with stakeholders and partners at various levels of the organization. + **You're digitally savvy.** You seek out innovative solutions and embrace evolving technologies. You can easily adapt to new tools and trends. + **Your influence makes an impact.** You know that relationships and networks are essential to success. You inspire outcomes by making yourself heard and by surround yourself with a diverse network of partners. You build trust through respect and authenticity. + **You're driven to succeed.** You thrive when you're empowered to take the lead, go above and beyond, and deliver results. You are motivated by accomplishing your goals and delivering your best to make an impact. + **You look beyond the moment.** You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new solutions to overcome all obstacles. + **You understand that success is in the details.** You notice things that others don't. Your critical thinking skills help to inform your decision making. + **You're driven by collective success.** You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life. . You establish productive relationships with leaders, departments and partners across the organization and externally. + **Values matter to you.** You bring your real self to work and you live our values – trust, teamwork and accountability. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 18th Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Accountability, Accountability, Adaptability, Banking, Business Analysis, Business Objectives, Business Operations, Business Process Analysis Tools, Business Requirements Analysis, Business Rule Management System (BRMS), Business Rules, Business Systems Analysis, Business Workflow Analysis, Collaboration, Credit, Critical Thinking, Decision Making, IT Business Analysis, Leadership, Pega Cloud, Pega Platform, Planning Ability, Prioritization, Product Backlog Management, Product Delivery {+ 3 more} At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.