Job Description

Product Manager | Enterprise Omnichannel | Cincinatti, OH

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

What makes a Worldpayer? It’s simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We’re dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we’re determined, always staying open – winning and failing as one.

We’re looking for a Senior Product Manager to join our ever-evolving Enterprise Omnichannel Product Management team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

The Enterprise Omnichannel Product Management team is responsible for developing our global omnichannel payment solutions, with a specific focus on advancing our POS payment capability, globally. Focusing on connecting and simplifying payments across all our customers’ sales channels – with a specific focus on advancing our in-store payment capability, globally.

This Product area is one of Worldpay’s top strategic priorities.

Our vision is to provide the most relevant, reliable and straight-forward global payments experience, helping our customers access more consumers and accelerate their growth. You will be central to this vision.

What you’ll own

You will be responsible for product planning, delivery, supporting partnerships and marketing throughout the product lifecycle. Working closely with cross functional teams like Partnerships, Commercialisation, Go-to-Market/Vertical growth, Solution consultancy, to name afew. You will develop a vision and roadmap for the product based on input from internal stakeholders, customers, market research and their own industry insight. You will work closely with Development/Engineering and customer facing commercial teams, as well as other cross functional teams to deliver products that align with this vision, meet market needs and are delivered to a consistent high-quality standard. You will be able to locate product issues that have customer impact and be able to come up with effective solutions to address them.

Building an integrated view of customer needs, market trends and competitive position

Assessing customer and business requirements – consolidating views from market experts, sales, and top-tier global merchants

Identifying areas of commercial value and defining product propositions built on solid business cases

Identifying areas where we need to complement Worldpay capabilities with potential partners, managing relationships and commercial agreements with those partners

Support decision-making and development prioritisation via thorough analysis and recommendations. Including facilitating make/buy decisions where applicable

Developing a product roadmap and translate changes into change requests

Work with go-to-market and commercialisation teams to deliver go-to-market strategy with clear customer segmentation, targeting and positioning

Transferring product expertise/knowledge across organisation with expert product training and advocacy

Lead the development of product marketing, from sales toolkits through to detailed technical documentation

Supporting proposition queries by engaging with the sales team and top tier customers

Maintain advanced knowledge of trends in the POS and ecommerce payment industry
 

Where you’ll own it

You’ll own it in our thriving Cincinatti hub, or our Atlanta hub.

What you bring

Good understanding of payment processing and capabilities across eCom and POS

Project management knowledge with an ability to work cross-functionally

Building robust business cases and commercial awareness

Proven track record of success in product management, product solutioning, and/or product development/implementation

Demonstrated ability to work effectively in complex product detail and also aggregate key points in a direct, impactful manner for non-technical and executive audiences

Motivational and problem-solving skills, with the confidence to challenge others in a constructive manner

Data driven approach to problem solving and ability to influence others

Intellectual curiosity and genuine interest in the ever-changing dynamics of markets and a complex, global industry

Ability to adapt to and embrace frequent change with a positive attitude along with the ability to pivot quickly while incurring minimal impact to overall timeline

Worldpay perks - what we’ll bring for you

We know it’s bigger than just your career. It’s your life, and your world. That’s why we offer global benefits and programs to support you at every stage. Here’s a taste of what you can expect.

A competitive salary and benefits.

Time to support charities and give back to your community.

Parental leave policy.

Global recognition platform.

Virgin Pulse access.

Global employee assistance program

What makes a Worldpayer

At Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.

Curious. Humble. Creative. We ask the right questions, listening and learning to get better every day. We simplify the complex and we’re always looking to create a bigger impact for our colleagues and customers.

 Empowered. Accountable. Dynamic. We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.

Determined. Inclusive. Open. Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.

Does this sound like you? Then you sound like a Worldpayer.

Apply now to write the next chapter in your career.

We can’t wait to hear from you.

To find out more about working with us, find us on LinkedIn.

Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.