ADP Lyric -Senior Product Manager

 

WHAT YOU’LL DO:

 

Product Leadership and Impact:

Lead and execute work of a multi-function project team through rapid, data-driven iterations focused on customer and stakeholder outcomes. Collaborates alongside engineering design and business teams integrating customer insights with design best practices; building and deploying quality features. Shares views on issues and respectfully challenges decisions; once decision is made commits to deliver. Begin to coach and help team execute on customer insights and data, acting as a source of knowledge for associates with less experience.
Works on Agile teams to drive story creation and prioritization, sprint planning, release planning, and is core contributor in Agile/Scrum ceremonies. Can speak to the technology used in their product and has a view on new technologies.

 

Product Strategy and Go-To-Market:

Partner with Sr Director to define, manage, and execute individual product strategies with aligned, multi-year roadmaps Partner with product leaders in and across ADP’s portfolio of products, business stakeholders, and development teams at ADP. Collaborate with ADP’s Corporate Strategy Team as needed, to help identify opportunities outside of ADP for acquisition targets, competitive positioning, and other needs. Proactively adapt strategy to continually improve products through understanding business metrics and focus on product initiatives to drive results.

Customer Experience and Market Orientation:

Proactively plans around market and product evolution, based on anticipating customer needs and competitor moves. Identify and propose new partnerships or acquisitions, through knowledge and understanding of competitors and the market, to broaden or enhance a product portfolio. Partnering with stakeholders, define and communicate the vision for the end-to-end customer experience journey from sign-up to setup. Partner with UX teams to design and run A/B tests and user research opportunities. Contributing to and establishing a social network presence through Blogs, Meetups, and other media sites. Ability to demonstrate products to the customers.

Measurable Outcome Focus:

Measure product(s) effectiveness, identify trends, report outcomes, and drive priorities to improve product, measure success against product KPIs. Clearly be able to articulate and deliver the vision, strategies, priorities, and desired outcomes to key partners across ADP. Proactively adapt strategy to continually improve products, proposes new products and features that combine data from feedback resources and prioritizes features and creates plan.

 

Required Qualification

8+ years’ experience managing an agile design-driven, user-centered product and development team supporting the delivery of web/mobile based product(s).

 

Preferred Qualifications

Ability to navigate complex environments through product knowledge and leadership style. Proven ability to partner effectively across functions, with an exposure to complex organizations and the ability to gain shared vision on product decisions and priority trade-offs. Strong communication and presentation skills, including the ability to communicate technical issues simply and convincingly to help drive fast decisions. Experience researching industry trends, usage analytics, competitive pressures and applying to product strategy & roadmap. Strives for simplicity and organization to expedite the most effective customer solution & experience. Thinking creatively, showing passion and ability to identify and deliver new product innovation.

 

Powerful Technology + Real People = Awesome Results. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by DiversityInc® as one of the “Top 50 Companies for Diversity," ADP powers the working world with hire-to-retire solutions. Whether it’s a small business on Main Street or a global enterprise, ADP’s leading solutions and expert guidance help over 740,000 clients around the globe reduce costs, stay compliant, and unlock their people’s potential. Less paperwork. More teamwork.

 

At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP affirms that inequality is detrimental to our associates, our clients, and the communities we serve. Our goal is to impact lasting change through our actions. Together, we unite for equality and equity. ADP is committed to equal employment opportunities regardless of any protected characteristic, including race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, or protected veteran status and will not discriminate against anyone on the basis of a disability. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.

Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.