Seattle, WA, US
18 hours ago
Senior Product Manager - Tech, Identity
We are seeking an experienced and talented technical product manager to join our team to build new trend setting products in the Identity and Authentication space. This is an area that requires defining the product vision grounds up and taking the product from idea to launch. This PM will own end to end delivery of the new service from conception to launch to ensure we are providing customer obsessed experiences for our customers when they interact with the product.

This team has a "Work Hard, Have Fun, Make History." attitude. On a typical day, our product managers might deep dive into metrics to root cause a customer issue, define and prioritize the roadmap, partner with various partner teams and stakeholders, consult with the top engineers and designers at Amazon, define and report business metrics, discuss radical new approaches to building and operating at scale, the list goes on. You will be surrounded by people who are incredibly smart, passionate about Identity, and believe that we are only scratching the surface of what our applications can really do to help customers everywhere.

Do you want to help define the future of how Amazon customers authenticate on devices ranging from desktop computers to mobile phones to TVs to cameras and smart home appliances to Alexa? Can you help Amazon create compelling user experiences that help our customers rely less on passwords?
Our team is known internally as the Identity Services team. You experience us every day as a customer when you sign in, forget your password, or Login with Amazon on a 3P site. We own a highly trafficked part of the customer experience that is critical to ensuring customers can enjoy various Amazon products like Retail, Alexa, Echo, Prime Video, and Amazon Pay on various surfaces like desktop, mobile, and mobile web.

Key job responsibilities
1. Product strategy and direction: Continually assess the needs of customers, market trends, competitive opportunities and threats in defining and evolving the Identity and Authentication product strategy in your area of product ownership. Define both long term strategy and short term plans to achieve the product vision and deliver business results. You will also contribute to the overall business and marketing strategy in your area of focus.
2. Roadmap Planning: Ensure consistent execution of product lifecycle processes from concept to launch. Provide value-based prioritization of product development initiatives to support maximum ROI. Deliver world-class innovation in features, usability and product performance in consistent cadence of releases. Manage a cross-functional process for prioritizing, delivering and launching major product releases.
3. Requirements Definition: Develop comprehensive product plans, define the competitive arena, and establish the goals, strategies, and actions required to achieve business goals. Produce high quality requirements documents and effectively prioritize and manage the scope of each product launch to deliver key capabilities. Write user stories to communicate customer needs. Work closely with Legal on regulations and compliance requirements.
4. Stakeholder Engagement: Partnering with Directors, VPs, partner teams, and stakeholders across the company to support and influence new product initiatives.
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