Oracle is in search of a skilled Program Manager to lead global oversight of our Oracle Health Physician Experience and Ambulatory product across all of our multi-tenant stakeholders. Serving as a crucial link between providers and other members of the clinical staff, you will play a pivotal role in ensuring seamless integration with existing workflows while meeting the specific needs of our multi-tenant stakeholder space.

 Primary Responsibilities:

-Spearhead the global configuration and workflows of the Oracle Health Physician Experience and Ambulatory venues, aligning them with organizational standards, providing synergies across our multi-tenant stakeholders, and providing education when needed.

-Undertake ongoing maintenance and support of Physician & Ambulatory products while troubleshooting technical issues, applying updates and modifications, and upholding data integrity and security.

-Provide comprehensive education to providers and clinical staff members, conducting client calls when necessary, generating user documentation, and offering ongoing support to address inquiries and concerns.

-Continuously evaluate and identify areas for improvement through data analysis, user feedback, and collaboration with Oracle support and/or development teams.

-Collaborate effectively with various stakeholders, including customers, IP development teams, Consulting, support teams and healthcare professionals, leveraging excellent communication skills for gathering requirements and coordinating system changes or updates.

Additional Responsibilities:

-Evaluate and approve/deny global Physician Experience and Ambulatory venue changes that may impact multi-tenant customers.

-Demonstrate a strong understanding of provider workflows and stay abreast of industry standards.

Career Level - IC3