Job Description
Primary Objective
• To ensure consistent sales growth and achievement of sales goals and targets in assigned territories / key accounts by identifying business opportunities, expanding customer base and project implementation while maintaining existing business.
• To develop and establish a strategic partnership with key stakeholders so as to further expand and penetrate the range of products into the assigned key accounts with agreed sales strategies and tactics.
Major Responsibilities
• Possess good knowledge of the industry, products, business environment and best practices and represent AbbVie in a professional manner that aligns with company image.
• Understand and execute hospital account / network management (such as Formulary Listings
• Purchasing/Dispensing Pharmacists, Head of Departments, Tenders) and territorial account management through sales report analysis and market intelligence such as:
o Facilitate and identify individuals in the buying decision (Advocates, Endorsers, Gatekeepers).
o Build and maintain close business relationships with hospital stakeholders and specialists.
• Develop a clear, actionable and measurable key accounts sales plans / tactics including monthly / quarterly forecast accuracy and ensure implementation of sales tactics within allocated operational budget.
o Grow key accounts compared to previous year with agreed % either in sales units or value.
o Grow key accounts faster than the competitors with set objectives based on DDD or IMS data.
• Maintain long term customer relationship and thinks ahead of ways to develop superior competitive strategies to support growth and productivity priorities.
• Ability to establish assigned programs to ensure the maximum effectiveness of the organization's efforts in achieving strategic goals. Develop solutions to problems within budgetary constraints.
• Identify and develop new business opportunities with existing and potential key accounts.
• Conduct market intelligence, monitor competitors' strategies, provide analysis and to formulate retaliatory strategy and tactics target
• Effectively use tools and resources (SFE/SFA/Veeva) to enhance business reach to key customers to ensure success.
• Ensure 100% compliance with relevant Acts, legal demands, ethical standards and Corporate Business and Safety procedures.
• Other responsibilities include specific projects (as stated below), pricing discussion, contract
extensions/amendments, forecasting, periodic business unit review meetings, and other customer service-related issues.
Qualifications
• University degree preferably in Science or Business.
• Minimum 3 years of strong sales track record as a senior product specialist in healthcare industry (preferably with experience covering medical centres and restructured hospitals) as well as a proven track record of successful program development and implementation.
• Must be proficient in verbal and written communication.
• Mature, confident, analytical, result oriented and self motivated.
• Must be driven, a team player and possess strong interpersonal and negotiation skills.
• Experience in a medical environment, sound judgment, a strong work ethic and the ability to manage and motivate cross functionally is highly desired.
Additional Information
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion. It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html