Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Team Description
Our team is looking for a Product Technology Consultant who will be a part of our Product Solution Delivery Team. This is a high impact opportunity that consults our agency customers on product upgrades, implementation and technology integrations. develop and drive the strategic direction for one of the leading global travel technology companies.
Role and Responsibilities:
As a key priority, the candidate will be assigned to support the growth strategy plans, by managing assigned tasks through the various phases of promotion, technical analysis pre-migration, implementation and post migration up to BAU (Business As Usual) state.Manages customer’s Sabre product system integration and beta test activity and identify critical path items and key risks to stakeholders.Manages Operational issue resolutionProactively consult with your customers on best practices for Sabre solutionsMap Sabre solutions and customer needs to drive differentiated value and optimal performanceAdvocate for your customer regarding the resolution of complex technical issues that affect the implementation, operation, and utilization of Sabre productsBe the voice of your customers by partnering internally with sales and product teams proposing changes in solutions that result in increased efficiency or adoption by your customersShowcase the Sabre Products and APIs that best align with the needs of your customers by leading technical presentations, product demonstrations and workshopsWork closely with customer’s development teams to help them integrate Sabre’s products into their technology stackProvide project management guidance and oversight of key technical engagements to ensure successful implementationsResponsible for the project management and delivery of IT consulting servicesManage customer driven and Sabre led initiatives by supporting product demos, evaluation, testing, configuration, rollout and adoption
Qualifications and Education Requirements:
Minimum 3 years of relevant work experiencePossess the necessary technical skills to study and analyze system needs and handle systems development, systems process analysis, design and re-engineeringDeep understanding of the travel industry and ecosystemProficient knowledge and hands on experience with Sabre productsStrong consultative or collaborative leadership among customers and internal stakeholders in order to achieve business and technical objectivesExcellent customer service and communication skillsFamiliarity with mid/back office tools and corporate/leisure online booking toolsAbility to analyze and trouble-shootAttention to detail and ability to multi-task to support multiple customersExperience in an Online Travel Agency or any eCommerce business environmentExperience with Sabre APIs using tools such as Soap or PostmanCompetency in training technical teams on functional and business processesKnowledge of NDC
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as your application progresses. Please note that only candidates who meet the minimum criteria for the role will proceed in the selection process.
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