Remote
64 days ago
Senior Product/UX Designer
Our missionAt Included Health, we’re on a mission to raise the standard of healthcare for everyone. We’re a new kind of healthcare company, focused on breaking down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need. We offer guidance, advocacy, and access to personalized care for urgent care, primary care, behavioral health, and specialty care. We’re especially focused on increasing access to high-quality and culturally competent providers that can raise care equity for the LGBTQ+ community, Black Americans and other communities who have been historically disenfranchised and underserved in the US healthcare system. 
Our teamWe’re a tight-knit, collaborative team of Product Designers, Content Writers, and Researchers, working in close partnership with our Product Management and Engineering teams. We’re passionate about improving the health and lives for our members, and transforming the confusing and archaic health system. We are passionate advocates for all of our members. 
You!At Included Health we truly believe in creating the best member experience, breaking away from traditional healthcare norms. Included Health is currently hiring a Senior Product Designer to help us create a caring, seamless, and life-changing future. You will work with partners from all over the organization on large impact design initiatives driving them from ambiguity, to defined and actionable directions. 
Physical/Cognitive RequirementsPrompt and regular attendance at assigned work location.Ability to remain seated in a stationary position for prolonged periods.Requires eye-hand coordination and manual dexterity sufficient to operate keyboard, computer and other office-related equipment.No heavy lifting is expected, though occasional exertion of about 20 lbs. of force (e.g., lifting a computer / laptop) may be required.Ability to interact with leadership, employees, and members in an appropriate manner.
What you will be doingDefine areas of product improvement tied to strategic vision and business objectivesCraft thoughtful hypotheses and novel design solutions for some of our biggest problems using research, prototyping, data, and best-in-class designCollaborate cross-functionally with clinical leadership, marketing, product and engineering partners to facilitate strategic discussions, and drive progress toward impactful solutionsConduct researcher and work with data analysts to ground recommendations in member perspectives and challengesPresent work to organizational leadership with open dialogue and drive toward actionCreate phenomenal consumer grade design work with strong visual storytelling Mentor and coach others on the team learn to grow their visual storytelling capabilities
Skills and ExperienceAt least 7 years’ experience in an individual contributor role, in UX DesignAn outstanding portfolio, showcasing a foundation in human-centered design with the ability to institute organizational change and achieve outcomesStrong visual communicator able to bring ideas and stories to life in high fidelity designs and motionExperience building strong partnerships with cross-functional leaders to develop the strategy and approach for products or programsAbility to measure success of design solutions through partnership with data scientists and analysts Experience with a variety of methods to bring design thinking to the forefront of an organizationExcellent and persuasive written and verbal communication skills grounded in storytelling and dataHealthcare experience highly desired
$128,130 - $235,287 a yearThe United States new hire base salary target ranges for this full-time position are:
Zone A: $128,130 - $180,990 + equity + benefits  Zone B: $147,350 - $208,139 + equity + benefits  Zone C: $160,163 - $226,238 + equity + benefits  Zone D: $166,569 - $235,287 + equity + benefits  
This range reflects the minimum and maximum target for new hire salaries for candidates based on their respective Zone. Below is additional information on Included Health's commitment to maintaining transparent and equitable compensation practices across our distinct geographic zones.
Starting base salary for the successful candidate will depend on several job-related factors, unique to each candidate, which may include, but not limited to, education; training; skill set; years and depth of experience; certifications and licensure; business needs; internal peer equity; organizational considerations; and alignment with geographic and market data. Compensation structures and ranges are tailored to each zone's unique market conditions to ensure that all employees receive fair and competitive compensation based on their roles and locations. Your Recruiter can share details of your geographic alignment upon inquiry.

In addition to receiving a competitive base salary, the compensation package may include, depending on the role, the following: 
Remote-first culture401(k) savings plan through FidelityComprehensive medical, vision, and dental coverage through multiple medical plan options (including disability insurance)Full suite of Included Health telemedicine (e.g. behavioral health, urgent care, etc.) and health care navigation products and services offered at no cost for employees and dependents Generous Paid Time Off ("PTO") and Discretionary Time Off (“DTO") 12 weeks of 100% Paid Parental leaveFamily Building Benefit with fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistanceCompassionate Leave (paid leave for employees who experience a failed pregnancy, surrogacy, adoption or fertility treatment) 11 Holidays Paid with one Floating Paid HolidayWork-From-Home reimbursement to support team collaboration and effective home office work 24 hours of Paid Volunteer Time Off (“VTO”) Per Year to Volunteer with Charitable Organizations#LI-JH1#LI-Remote
About Included Health
Included Health is a new kind of healthcare company, delivering integrated virtual care and navigation. We’re on a mission to raise the standard of healthcare for everyone. We break down barriers to provide high-quality care for every person in every community — no matter where they are in their health journey or what type of care they need, from acute to chronic, behavioral to physical. We offer our members care guidance, advocacy, and access to personalized virtual and in-person care for everyday and urgent care, primary care, behavioral health, and specialty care. It’s all included. Learn more at .
-----Included Health is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Included Health considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
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