About the Team The Customer Experience (Marketing) team works to showcase our brand through the lens of expertise and love. They work to provide a personalized experience for our consumers backed by best-in-class, data-driven marketing capabilities. The Customer Experience team focuses across 4 departments including, Marketing, Creative, Communications, and our Loyalty & CRM team. Everyone brings their own point of view to create a unique experience for the pets and pet parents. About the Location Hybrid Position: This position may be considered Hybrid based on PetSmart’s FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs. About the Job Role Summary: We are seeking a highly skilled Senior Production Artist to join our dynamic creative team. In this role, you will be responsible for producing clean, precise, and production-ready assets for both digital and print channels. Your ability to adapt to modern production technology and streamline workflows will be critical. You will collaborate closely with designers, art directors, project managers, and developers to ensure that designs are optimized across a variety of platforms while maintaining the highest standards of quality. Your expertise in production processes, efficiency, and troubleshooting skills will be essential to meeting tight deadlines and navigating complex design challenges. You love pets! You’d do anything for pets and pet parents. You want PetSmart to thrive and you’ll do what it takes with great enthusiasm for the business. Who do you report to? Senior Manager, Digital Key Responsibilities: Create clean, organized, and accurate wireframes that align 1:1 with digital design briefs, ensuring clarity for developers and design teams. Work closely with developers to ensure digital assets are optimized for various platforms (web, mobile, social media) while maintaining a dynamic and agile approach to asset creation. Utilize modern production technologies and tools to speed up the process, from file preparation to final output. Stay up to date with industry trends and technological advancements Collect, curate, and clip product photography for all digital modules, ensuring consistency with design specifications and brand guidelines. Conduct thorough reviews of all design assets to ensure accuracy, consistency, and alignment with brand guidelines, maintaining the highest production standards. Identify and resolve design issues such as layout inconsistencies, color discrepancies, and resolution problems to maintain a flawless output. Ensure that all production work adheres to brand guidelines, project requirements, and technical specifications, resolving potential production challenges as they arise. Partner with designers, developers, and project managers to ensure seamless handoffs of assets, anticipating potential issues before they arise. Work closely with designers & photo art directors to transform creative concepts into production-ready assets that meet both creative vision and technical requirements. Collaborate with QA teams to validate that final designs meet project requirements, ensuring functionality and quality in the final output. Perform detailed post-production work on all design assets, ensuring files are tidy, organized, and ready for delivery. Create components with proper labeling and organization for easy handoff and future use, ensuring smooth scalability of design systems. Required Qualifications: 5+ years of experience in a production artist, graphic designer, or similar role with a strong portfolio showcasing expertise in both digital and print production. Proficiency in Adobe Creative Suite (XD, Figma, Illustrator, Photoshop, etc) Excellent understanding of file formats, color theory, resolution, and print production processes. Familiarity with web and digital design, including asset creation for various platforms (e.g., websites, social media, email templates). Exceptional attention to detail, ensuring that all assets are accurate, polished, and production-ready. Strong organizational and multitasking skills, with the ability to manage multiple projects while maintaining quality and meeting tight deadlines. Excellent communication skills, with the ability to collaborate effectively with cross-functional teams including designers, developers, and project managers. About the Culture At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: Pet friendly environment, bring your pets to work! On-site Dog Park “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers “Sit & Stay” Café serving fresh breakfast and lunch options On-site coffee bar “Lil’ Paws” learning center and onsite daycare facility (associate paid) Volunteer events with PetSmart Charities Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/ Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/ Explore PetSmart Benefits here: https://benefits.petsmart.com/ If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide PetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.