Senior Professional Relations Manager (Professional Oral Care)
Colgate-Palmolive
No Relocation Assistance Offered
Job Number #165159 - Bangkok, Bangkok, Thailand
**Who We Are**
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
**SCOPE:**
**This position primarily drives national recommendations, personal usage, and in-office sales by dental professionals and pharmacies of consumer and professional oral health products. The Professional Business Manager also is responsible for developing marketing messages, detailing and product promotional materials specifically targeted at the professional markets.**
**MAJOR RESPONSIBILITIES:**
**Business Planning**
+ **Execute commercial plan and P&L for the professional market segment that is consistent with the country’s broader marketing vision and aligned with the global strategy**
+ **Work cross functionally with finance, logistics and supply chain to plan, analyze, and forecast demand in the professional market and to ensure sufficient inventory and sample availability**
+ **Optimize resources and leverages spending for the professional market**
+ **Identify dentist preferred suppliers and establishes dental distributor partnerships, ensuring Colgate has optimal distribution coverage versus peer competitors**
+ **Work closely with Consumer marketing to align scientific brand messaging and to coordinate oral health programs for consumers and the professional market**
**Business Development**
+ **Execute defined business growth strategies that ensure Colgate maintains momentum ahead of competition in all channels of professional influence**
+ **Develop specific account growth plan with key dental accounts**
+ **Continually develop all accounts to higher levels of business performance**
+ **Create strong professional loyalty programs that protect Colgate accounts from competitor activities**
+ **Monitor activity in dental offices and pharmacies and communicates competitive, category and product information to customer marketing and sales management**
+ **Coordinate with Scientific affairs the development of demand generation tools, marketing materials, messages and programs for strengthening the scientific image of Colgate among dental professionals and for ensuring that the detailing/sales team speaks informatively about Colgate products**
+ **Create focused practitioner and patient sampling program to achieve usage and endorsement growth targets**
+ **Monitor P&L, spending, usage and recommendation objectives, account sales, and other targets and takes timely action to drive continuous improvement**
+ **Identify new business opportunities and ensure national business implementation that drive BUMO, BRMO and in-office sales**
**Professional Partnership Building**
+ **Build and manage relationships between Colgate and key dental professionals in private practice, government clinics, hospital clinics and defense force clinics**
+ **Review coverage of dental professionals and pharmacists, ensuring that all accounts are categorized and prioritized to achieve regular contact consistent with global 10 point professional plan guidelines**
+ **Work closely with the Scientific Affairs/Professional Relations team to ensure close alignment and maximize Colgate’s direction in Scientific/Professional Marketing**
+ **Develop plans that achieve usage and recommendation objectives and other Professional Marketing KPIs**
+ **Ensure all distribution partners are contracted with clear business imperatives, sales goals and account acquisition targets**
+ **Develop annual and quarterly brand volume and value sales targets with all dental distribution partners**
+ **Conduct business reviews with dental distributor management**
+ **Provide ongoing training and competency development of the distributor sales teams**
+ **Support to develop periodic sales incentives to distributor sales teams to drive incremental business growth**
**Organization and People Management**
+ **Lead and develop a strong team and maintain a motivating work environment**
+ **Monitors team dynamics, ensuring that the team is operating efficiently and effectively**
+ **Review coverage and detailing plans, ensuring optimal deployment of resources and quality planning for all detail/sales calls**
+ **Give direction to detailing team, ensuring that they are using materials, doing the sampling, and have the tools, skills and product/sales training**
+ **Supervise the ongoing expansion of the detailing team, if appropriate, including hiring and on-boarding of new detailers**
+ **Ensure that “Lead with the Profession” imperatives are communicated and is a top priority for the professional business team**
+ **Conduct regular mentoring and performance management reviews and develop appropriate training programs to improve individual and team competencies and performance outputs**
+ **Closely monitor individual performance and mentor to gain best individual performance metrics**
**MAJOR CONTACTS:**
**Internal: Marketing, Logistics, Finance, HR**
**External: Dental professionals, distributors**
**EDUCATION AND /OR EXPERIENCE:**
**Education: Bachelor Degree required; dental university degree or life science degree preferred**
**Experience:**
+ **Prior work experience in Marketing/Sales or as a dental professional required**
+ **Minimum of 5 years supervisory experience**
+ **Prior experience as a detailer in a dental, pharmaceutical or other related health care industry desirable**
+ **Previous experience working with dental or pharmaceutical distributors is a plus**
**Competencies:**
+ **Strategic thinking**
+ **Result-oriented & has business perspective**
+ **Good people motivation, development & management ability**
+ **Strong relationship building and negotiation skills**
+ **Fluent English**
**Our Commitment to Diversity, Equity & Inclusion**
Achieving our purpose starts with our people — ensuring our workforce represents the people and communities we serve —and creating an environment where our people feel they belong; where we can be our authentic selves, feel treated with respect and have the support of leadership to impact the business in a meaningful way.
**Equal Opportunity Employer**
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk\_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.
\#LI-Hybrid
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