RingCentral, Inc. is a US-based company engaged as a global provider of cloud unified communications and collaboration solutions. It is being serviced in the Philippines by its off-shore partner Acquire Asia Pacific Philippines, Inc.  

 

About RingCentral 

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. 

 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

 

What we offer:  

RingCentral offers perks and benefits for all aspects of your work/life:  

Hybrid Work Setup Arrangement until further notice 

HMO coverage on Day 1 for the employee 

HMO coverage after Day 90 for 3 free dependents  

Personal Time Off  

Performance-based incentives (e.g. MBO, commission, etc.)  

Employee Assistance Program (EAP) under Workplace Options with free counseling sessions available 24/7  

Mental Health support and unlimited free sessions with a Psychologist through Mind You 

Meditation guidance through Headspace  

Resources for parents and employees with special needs children through Whil 

Fun wellness and employee engagement programs 

 

 

Say hello to possibilities 

 

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.  

 

First, a little about us, we’re the global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device.  

 

We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Professional Services Operations Team to make sure we stay ahead of the competition.  

 

 

We’re currently looking for: 

We are looking for an Operations Analyst to join the Professional Services Operations Team to support a variety of daily back-office transactions and be a critical resource supporting multiple areas.  The tasks will vary across all Business Operations items including revenue, reporting, metrics & KPI, procurement, process development, and billing supporting the ProServ Team.    

Key responsibilities (but not limited to) are: 

Create and publish daily and weekly reports for key delivery metrics and KPI’s and provide insights of the data to enable the ProServ Leadership to action. Create and publish monthly reporting packages for Project Profitability, Backlog Report, P&L Report, Loss Contract Report, and other items as needed. Support the revenue operations of percent complete by creating the month-end revenue workbook and partnering cross-functionally with Project Management leadership on commentary required. Support ProServ Subscription orders with provisioning and de-provisioning billing and maintaining master billing and revenue register and ensuring reconciliation to corporate billing system. 

 

To succeed in this role you must have experience in:  

5+ years’ experience working with Sales Force, Excel, Microsoft Office, and Google Sheets 

5+ years’ experience creating reports and modelling in excel using formulas external data sources. 

5+ years’ experience working with business/finance operations or background in FP&A 

5+ years’ experience with reporting, variance analysis, and providing key insights to business leaders. 

5+ years’ experience supporting internal Customer facing teams such as Project Managers, Sales, or Account Executives. 

 

Desired Qualifications:  

Bachelor’s degree in business, finance, or related field. 

Advanced Excel skills 

Ability to be agile, flexible, and adjust as needed with a sense of urgency. 

Strong attention to detail and ability to execute high volume of transactions with high accuracy 

Excellent written, verbal, and presentation skills 

Self-motivated individual capable of working in a fast-paced, dynamic environment 

Detail and results oriented; skilled at both planning and hands-on execution 

Ability to excel in a collaborative, team-oriented environment 

Amenable to working on a hybrid setup

Amenable to working on a night shift schedule

Amenable to report in Cubao or Ortigas

 

By completing your application for this role, you: 

Agreed that the information collected through this site will only be processed with your prior consent and for the purpose of facilitating your employment opportunities 

Have read and agreed to our Data Privacy Policy

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