Resource Innovations is seeking a Senior Program Manager to join our growing team in Chicago, IL. We are seeking a highly skilled and motivated Senior Program Manager with a strong background in Commercial and Industrial energy efficiency program design and implementation to join our dynamic team. As Senior Program Manager, you will lead a team of outreach, operations, technical and marketing professionals to deliver large-scale programming and exceed client goals and expectations. The Senior Program Manager will play a highly visible role both internally and externally and will be responsible for developing and delivering short and long-term implementation plans, budgets and forecasts; leading cross-functional program implementation activities; and developing trusted relationships with clients, industry stakeholders, and program contacts.  

Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change.

Duties and Responsibilities

Manages and develops program design including the development of work plans to meet goals, aligning staff assignments, managing programs to goal, and providing accurate forecasting both internally and to clients. Delivers successful large-budget energy efficiency programs to utility client(s) per contract terms and program budgets. Identifies, defines, quantifies, tracks and drives program deliverables to be submitted accurately and on time. Continuously assesses project progress to goal and develops innovative and creative solutions to new issues and/or market dynamics. Manages, leads, and mentors a dynamic team by setting and reviewing performance standards and objectives for direct reports and creates effective delivery teams. Develops, manages, and fosters partnerships with subcontractors, community partners, and other industry affiliates/stakeholders. Manages client expectations, satisfaction, communications, and resolves and/or escalates client issues. Interfaces with key internal departments such as IT, Marketing, Finance and HR to develop efficiencies to meet program needs. Other duties as assigned.