About the RoleThe Sr. Program Manager - Marketing & Creative Operations will report to the Director of Creative Operations, serving as the operational backbone for our brand, creative, and marketing teams. You will map out timelines and scopes of work, transforming marketing briefs into actionable campaigns. This position is vital to keeping our team focused on creating exceptional work. You'll collaborate across cross-functional teams to ensure all creative projects stay on track and meet deadlines. Your ability to create efficient workflow processes and establish realistic timelines will make you our creative team's biggest champion.

You'll balance multiple priorities, stakeholders, and timelines. Beyond excellent planning skills, strong interpersonal communication and diplomacy are essential. From large brand marketing initiatives to quick-turn requests, you'll be the go-to person who gets things done with precision and care.What You'll DoEnsure seamless execution and workflow management for seasonal marketing campaigns, creative requests, and additional cross-functional projectsDevelop and manage comprehensive calendars for all seasonal campaigns, brand initiatives, and special projects, ensuring timely delivery of assets across platforms and channelsOptimize team productivity by efficiently managing resources to balance workload and bandwidthManage tasks, projects, and campaigns within Airtable, ensuring they're up to date daily with all changes/updates properly trackedFacilitate planning meetings, ongoing status meetings, key milestones, and final handoff of all marketing assetsBuild partnerships and strong relationships across departments including brand strategy, creative, product and digital merchandising, visual merchandising, and production teamsLead process optimization initiatives to unify team members and eliminate inefficiencies in current workflowsAssist in implementing and refining marketing processes and onboard cross functional team members using aligned tools/softwareWho You Are6-8 years of project management experience, preferably in the digital/ecommerce space and/or retail environmentAcute ability to multi-task, prioritize workload, and meet deliverables in a fast-paced environmentDeep understanding of appropriate timeframes required to complete creative tasks and marketing initiativesProven ability to work collaboratively, influence stakeholders, and stay focused on timely deliverablesRobust understanding of business goals and how they translate to managing assignments and briefsProficient with project management tools including Airtable, with the ability to create and maintain complex workflows, automations, and reporting systemsKeen attention to detail and highly organized approach to workAbility and desire to thrive in a fast-paced team environment and quickly adapt to changing prioritiesDemonstrated skills in filtering, prioritizing, and analyzing complex projects and proceduresPassion to make a meaningful impact on the overall success of a brand and business