NA Ops Sustainability Strategy & Execution (SSE) is looking for a Senior Program Manager to set the foundation for a standardized employee charging approach and strategy across all NA Operations sites. In this role, the Senior Program Manager, Employee Charging will develop a short- and long-term strategy for employee charging deployment across facilities, determine employee charging hardware specifications with key stakeholder teams, and work cross-functionally across NA support and operations teams to ensure alignment in approach, providing regular report outs to senior leadership. The individual will create project plans, develop processes, coordinate across organizations, drive execution, and communicate to senior management on status, risks, and process/product changes.

The Senior Program Manager, Employee Charging will need an individual with exceptional abilities to work through ambiguity, experience delivering results while balancing customer needs, data analysis, project and stakeholder management, and internal/external communications.

Key job responsibilities
- Manage full lifecycle complex cross-functional programs with impact across multiple organizations
- Work closely with partner teams and global stakeholders in and outside of the organization to deliver, source, allocate, and coordinate resources
- Develop decision making models or decision trees with data-driven rationale
- Analyze data and drive improvements that are quantified with metrics
- Work autonomously in an ambiguous environment
- Seek to understand business problems, scaling factors and reasons behind leadership decisions
- Identify and mitigate risks
- Work with program managers, business leaders, and executive team to communicate impact critical business initiatives
- Develop, implement, and govern Key Performance Indicators (KPI) reporting, providing visibility to the milestones, and performance
- Set-up mechanisms to scale sustainability solutions and pilots at NA Operations facilities
- Establish a structure to scale charging across the network
- Deep dive technologies available and determine a go-forward strategy for those technologies