The Rock Family of Companies is made up of nearly 100 separate businesses spanning fintech, sports, entertainment, real estate, startups and more. We’re united by our culture – a drive to find a better way that fuels our commitment to our clients, our community and our team members. We believe in and build inclusive workplaces, where every voice is heard and diverse perspectives are welcomed. Working for a company in the Family is about more than just a job – it’s about having the opportunity to become the best version of yourself.
Working alongside team members within the Family of Companies, as the Senior Program Manager you’ll cultivate investments that will remove barriers for Black and Hispanic households, specifically, in home purchasing. You’ll support strategy development, collaborate with internal team members and external community partners and use a data-driven approach to build a cohesive portfolio of grants that advances RCF’s goal of eliminating the racial homeownership gap.
About the Role
Apply a data-driven approach to cultivating investment opportunities that align with the organization’s strategy, mission and values.Manage grants throughout their lifespan in Salesforce and steward the relationship with grantees.Set strategic, measurable, achievable, relevant and time-bound (SMART) goals and then implement a work plan to achieve them.Identify both qualitative and quantitative success measurers and work alongside partners and the operations team to track impact.Proactively manage risks by identifying and escalating challenges along with recommended solutions.Stay curious about the issue area, trends and changing landscape to best inform organizational strategy and investments.Maintain communication flow between community partners and internal teams.Coordinate with internal teams such as Marketing and Communications to develop storytelling opportunities that build awareness of our programs, initiatives and impact.Maintain alignment mission and values with the ability to demonstrate that commitment in daily interactionsCoach and mentor others both internal and external to the organization.Pursue opportunities to serve as a thought leader for your portfolio’s issue area.Act as a trusted advisor to senior leaders for program-level decision making.About You
Minimum Qualifications
5 years of project and/or management experience in philanthropic, government, or non-profit spacesExperience partnering with diverse stakeholder groups such as government, community development, and philanthropic fundersExceptional written and verbal communication skills and the ability to communicate with individuals at al levels of an organization, including executive leadershipDemonstrated ability to understand and respond to clients’ needs in rapidly changing business environments in a way that also aligns with the organization’s goals and strategies.Demonstrated ability to set, meet and reflect on complex program goals, milestones and outcomes as well as to pivot tactics when appropriate.Demonstrated ability to use data to identify opportunities that drive systemic change.Demonstrated ability to assess problems and solve them with a strong sense of urgency, while thinking strategically and focusing on impact and scale.Successful experience leading teams and/or coaching and mentoring team members or peersDemonstrated ability to serve as a thought leader both internally and externally.Preferred Qualifications
7 years of philanthropic program management or program managementProficiency in communicating and breaking down higher-level, complex strategy.Proficiency with key technologies including Microsoft Office Suite, Slack, Salesforce and WorkdayDemonstrated understanding of housing markets, affordable mortgage products and down payment assistance, and mortgage underwriting criteria.Interest in collaborating with Rocket Mortgage teams to mitigate barriers to homebuying, especially for Black and Hispanic households.What You’ll Get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About Us
The Rocket Community Fund is Rocket Companies' philanthropic arm that focuses on supporting initiatives that create economic opportunity, build stronger communities, and improve quality of life. The fund partners with nonprofit organizations to provide funding, volunteer support, and other resources to address critical needs in the communities where Rocket Companies operates. The goal of the Rocket Community Fund is to make a positive and lasting impact on the communities it serves.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the Company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team at Careers@myrocketcareer.com.
The Company is an Equal Employment Opportunity employer, and does not discriminate in any hiring or employment practices. The Company provides reasonable accommodations to qualified individuals with disabilities in accordance with state and federal law. Applicants requiring reasonable accommodation in completing the application and/or participating in the employment application process should notify a representative of the Human Resources Team, The Pulse, at Careers@myrocketcareer.com.