Description Amazon Global Selling: The Marketplace business exists in 20 countries with a vision to offer customers Earth’s largest selection. CN New Business & New Seller (NBS) team aim to deliver on this vision by explore, inspire and empower quality CN new Sellers to launch and success on Amazon global marketplaces, with friction-free Seller experiences. NBS MDS Team currently is looking for a talented Senior Program Ops Manager who will take lead of MDS program management. The ideal candidate should be able to manage complex initiatives, streamline process, improve efficiency and deliver solutions with limited guidance. He/she should have superior communication, analytical and structured problem-solving skills along with sharp business acumen. The experience of working autonomously with multiple teams in a fast-paced and ambiguous environment is highly preferred. Key job responsibilities • Defines strategies and programs to achieve business goals, build the mechanism, and drive the enhancement • Closely work with local business team and MP stakeholders to drive program implementation and feature adoption by local sellers • Build mechanism and acting as a proxy to reflect VOS in a systematic way • Work relentlessly to improve existing process to ensure a seamless communication across local team, central PMO and AB leadership team • Regularly update program progress and call out hits and misses to the leadership • Facilitate/support region leader to manage critical business review A day in the life There is no typical day as program manager. You could start the day with an early meeting debating with global counterparts, or brainstorming session on a critical issue surfaced during biz review, or self-studying latest industry trends you are interested in, or fire-fighting an urgent escalation. The topics you encounter are seldom repetitive, and most likely they are across a broad range of data analytics, program plan, to deal execution and opportunity optimization. In Amazon, it’s always Day 1! About the team There is no typical day as program manager. You could start the day with an early meeting debating with global counterparts, or brainstorming session on a critical issue surfaced during biz review, or self-studying latest industry trends you are interested in, or fire-fighting an urgent escalation. The topics you encounter are seldom repetitive, and most likely they are across a broad range of data analytics, program plan, to deal execution and opportunity optimization. In Amazon, it’s always Day 1! Basic Qualifications - 5+ years of Microsoft Excel experience - Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field - Experience with sales CRM tools such as Salesforce or similar software - Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications - 5+ years of finance, business management and sales operations experience - Experience working within a high-growth, technology company Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.