Job location:

Hybrid working model, Mountain View, CA 94043, USA Remote partial

Job description:

We are seeking a highly motivated and talented CCAI Developer to join our growing team. In this role, you will be responsible for designing, developing, and implementing cutting-edge Conversational AI solutions that enhance customer experiences and drive business value. You will work closely with cross-functional teams, including product managers, designers, and data scientists, to bring innovative conversational experiences to life.

Key Responsibilities:Design, develop, and deploy high-quality conversational AI solutions, including chatbots, voice assistants, and other interactive experiences.Develop and maintain robust and scalable natural language processing (NLP) models, such as intent classification, entity recognition, and dialogue management.Integrate CCAI solutions with various platforms and systems, including CRM, messaging platforms, and voice channels.Conduct thorough testing and quality assurance of conversational AI solutions to ensure optimal performance and user experience.Analyze conversational data to identify areas for improvement and optimize the performance of CCAI solutions.Stay abreast of the latest advancements in conversational AI technologies and best practices.Collaborate with cross-functional teams to gather requirements, define user stories, and deliver exceptional customer experiences.Contribute to the development and maintenance of internal tools and frameworks for building and deploying conversational AI solutions.Provide technical guidance and mentorship to junior team members.Required Skills:Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field.5 years of experience in developing and deploying conversational AI solutions.Strong proficiency in Python Java, preferrably also PySpark Dialogflow.xSolid understanding of NLP concepts, including text processing, sentiment analysis, and machine learning algorithms.Experience with cloud platforms such as AWS, Azure, or Google Cloud.Excellent problem-solving, analytical, and communication skills.Experience with specific CCAI platforms or technologies (mention specific ones if applicable).Experience with Agile development methodologies.Experience with data analysis and visualization tools.Publications or contributions to the open-source community related to conversational AI.Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster ReliefAbout Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want |www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Job location:

Hybrid working model, Mountain View, CA 94043, USA Remote partial

Job description:

We are seeking a highly motivated and talented CCAI Developer to join our growing team. In this role, you will be responsible for designing, developing, and implementing cutting-edge Conversational AI solutions that enhance customer experiences and drive business value. You will work closely with cross-functional teams, including product managers, designers, and data scientists, to bring innovative conversational experiences to life.

Key Responsibilities:Design, develop, and deploy high-quality conversational AI solutions, including chatbots, voice assistants, and other interactive experiences.Develop and maintain robust and scalable natural language processing (NLP) models, such as intent classification, entity recognition, and dialogue management.Integrate CCAI solutions with various platforms and systems, including CRM, messaging platforms, and voice channels.Conduct thorough testing and quality assurance of conversational AI solutions to ensure optimal performance and user experience.Analyze conversational data to identify areas for improvement and optimize the performance of CCAI solutions.Stay abreast of the latest advancements in conversational AI technologies and best practices.Collaborate with cross-functional teams to gather requirements, define user stories, and deliver exceptional customer experiences.Contribute to the development and maintenance of internal tools and frameworks for building and deploying conversational AI solutions.Provide technical guidance and mentorship to junior team members.Required Skills:Bachelor's or Master's degree in Computer Science, Artificial Intelligence, or a related field.5 years of experience in developing and deploying conversational AI solutions.Strong proficiency in Python Java, preferrably also PySpark Dialogflow.xSolid understanding of NLP concepts, including text processing, sentiment analysis, and machine learning algorithms.Experience with cloud platforms such as AWS, Azure, or Google Cloud.Excellent problem-solving, analytical, and communication skills.Experience with specific CCAI platforms or technologies (mention specific ones if applicable).Experience with Agile development methodologies.Experience with data analysis and visualization tools.Publications or contributions to the open-source community related to conversational AI.Life at Capgemini

Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:

Flexible workHealthcare including dental, vision, mental health, and well-being programsFinancial well-being programs such as 401(k) and Employee Share Ownership PlanPaid time off and paid holidaysPaid parental leaveFamily building benefits like adoption assistance, surrogacy, and cryopreservationSocial well-being benefits like subsidized back-up child/elder care and tutoringMentoring, coaching and learning programsEmployee Resource GroupsDisaster ReliefAbout Capgemini

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.

Get The Future You Want |www.capgemini.com

Disclaimer

Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.

Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Click the following link for more information on your rights as an Applicant http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.

Capgemini discloses salary range information in compliance with state and local pay transparencyobligations. The disclosed range represents the lowest to highest salary we, in good faith, believe wewould pay for this role at the time of this posting, although we may ultimately pay more or less than thedisclosed range, and the range may be modified in the future. The disclosed range takes into account thewide range of factors that are considered in making compensation decisions including, but not limited to,geographic location, relevant education, qualifications, certifications, experience, skills, seniority,performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it isnot typical for an individual to be hired at or near the top of the range for their role. The base salaryrange for the tagged location is $130,000 to $147,000.This role may be eligible for other compensation including variable compensation, bonus, or commission.Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), andany other benefits to eligible employees.Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested,and determinable. The amount and availability of any bonus, commission, or any other form ofcompensation that are allocable to a particular employee remains in the Company's sole discretionunless and until paid and may be modified at the Company’s sole discretion, consistent with the law.