Role Purpose:

The Senior Project Billing Analyst is valued team member who supports the Finance team by completing all responsibilities related to project billing including Financial reconciliation, project upload, project time keeping, invoicing and revenue assurance. This position will report to the Manager – Billing & Revenue.

Key responsibilities:

Support the Manager of Billing and Revenue - and Senior Director, Client Operations in all financial areas associated with project initiation, billing. Work dedicatedly on Financial Reconciliation creation and analysis. Create Financial reconciliation for all existing customer and new customer contracts. Manage and Own financial reconciliations of all the customers including updating it with monthly data. Adhere to timeline targets for completion of reconciliation work. Create and upload new project budget templates into ERP system in a timely basis Maintain accuracy of project budgets by adding in change orders as received. Support Project Management team and Customers by managing any project billing inquiries Set up new customers and maintain all customer information in ERP system. Issue invoices to customers and support any ad hoc billing inquiries. Review time charged to projects to ensure timesheet completeness and accuracy. Apply Root Cause Investigation methodology for all billing errors to drive continuous improvement. Work closely with the Accounts Receivable team to ensure that billing defects are resolved in a timely manner that results in prompt collection’s ability Serves as customer advocate by understanding customer requirements and expectations, and acts as liaison between the customer and business representatives including credit, marketing, supply chain, technical support, product management and sales. Maintain close contact with Project Manager customers to assess the project requirements and handle the entire customer experience, including but not limited to customer master information and detailed customer profiles, pricing/quote inquiries, dispute resolution, product information requests, invoicing and resolution of customer complaints Assist the team in preparation of various scheduled & ad hoc reports on daily, weekly, monthly and quarterly basis such as project performance reports, unbilled reports, task billing reports etc. Support ad hoc requests for analyses and other duties as assigned.

Qualifications:

Master’s degree in accounting/finance or related business field. Minimum of 5 years of experience in Billing & Revenue or similar accounting position. Proficient PC skills (Microsoft Outlook & Excel) Should have working knowledge of ERP systems. Flexibility and willing to work on multiple assignments of varying tasks with personnel at all levels of the organization. Strong interpersonal and relationship building skills, and an ability to build credibility with external and internal stakeholders. Self-starting attitude with a strong desire to learn and grow rapidly. Willingness to extend yourself and assist other team members. Possesses ethics and integrity when dealing with confidential and sensitive information. Must be able to read, write, speak fluently, and comprehend the English language. Experience working with high volume of transactions in a fast-paced environment. Team oriented – actively promote a cooperative/positive team spirit and respect the diverse contributions of teams, partners and networks; create and build value for the company and its stakeholder.