The Senior Project Excellence Professional is a results-oriented change agent who manages all aspects of a project, from scoping through execution, so that it is completed on time and within budget. The Senior Project Excellence Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.
Location: remote
The Senior Project Excellence Professional for the Provider Process & Network Organization is a self-starter, team player, and collaborator who builds trust. The candidate will work in an environment with ever changing legal, regulatory, and industry requirements and must be adaptable in order to work with different personalities and project topics. The candidate must understand how to define the scope of a project, facilitate/document scope of a project, facilitation of root cause analysis, data collection/analysis, project planning, resource planning, and status reporting.
As a business partner in the development of new strategies and initiatives, the process excellence professional is responsible for managing all phases of the project cycle which includes initiation (scope management), planning (activity definition and scheduling, resource planning, budgeting, and risk management) execution (stakeholder, team, and milestones/tasks management), control (scope verification and change control, cost and quality, and risk monitoring), and closing (closeout, issue resolution, lessons learned, and final project documentation).
Apply process improvement/project management methods to reduce variation in processes and to improve results
Assesses business and operational needs for opportunities to improve efficiency, productivity, effectiveness and accuracy
Review expectations/deliverables prepared by senior leadership/ business owner
Understand financial ROI
Coordinate deliverables with business owner
Coordinate and maintain project plan and drive towards deliverables
Develop clear and concise documentation
Provide strong organization and effective communication skills (oral and written)
Conduct meetings and disseminate communication related to deliverables (agendas, minutes, project planning documents, etc.)
Facilitate regular status meetings with business owner/project teams/steering committees
Resolve and/or escalate issues in a timely manner
Communicate effectively with project stakeholders up to and including leadership
Conflict management skills
Obtain additional knowledge by asking questions, exploring different options, being creative and thorough, and open to new ideas
Regular use of Microsoft PowerPoint, Word, Excel, Project, Outlook, SharePoint and Visio
Project Standards: (Charter, RACI Model/Roles and Responsibilities, Governance Structure, Project Plan, Risk/Issues Tracking)
Comfortable working on new projects with limited knowledge/expertise of the content and be able to learn quickly in order to effectively manage the implementation
Use your skills to make an impact
Required Qualifications
Bachelor's degree
Lean Six Sigma
5+ of end-to-end process management experience
5+ years of project management experience
5+ years experience in translating requirements between business, project management, and technical projects or programs
Experience managing medium to large scale projects with a payor and/or healthcare background
Ability to organize and maintain all project artifacts
Ability to manage stakeholders and hold them accountable for deliverables
Ability to facilitate meetings with multiple participants of varying levels capturing all relevant information
Proficiency in communicating effectively with project stakeholders up to and including senior level leadership
Regular use of Microsoft PowerPoint, Word, Excel, Project, Outlook and Visio
Role Desirables
PMP Certification
Additional Information
To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 03-14-2025About us
Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.