Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Project Manager, Digital Labs

Overview

Mastercard Services, the professional services arm of Mastercard Worldwide, provides payments-focused consulting, marketing, information and risk management services to financial institutions and merchants worldwide.

Mastercard Services helps you grow your business through consumer analytics that inform smarter decisions. Services data analytics drive actionable insight. Our global consultancy delivers deep industry expertise to make sense of that data, layered with a proprietary marketing approach that drives ROI based on consumer spend behavior.

As part of Business Operations team, manage the end-to-end process for Digital Labs events on behalf of Services.

Job Summary: The Digital Labs Events Project Manager will be responsible for managing and executing events for the Digital Labs team. This role involves coordinating all aspects of event planning and execution, including venue sourcing, contract negotiation, vendor management, and event reconciliation. The ideal candidate will have strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously.

Role
•\tEvent Planning and Coordination
•\tProcessing and recording new meeting requests on the MC Portal.
•\tCreating RFPs and sourcing hotels.
•\tCollating and calculating venue comparison/RFP reports.
•\tQuerying proposals received, missing information, and pricing with hotels.
•\tProposing RFP reports and outlining available venue options to facilitators.
•\tChasing up facilitators for their decision on a venue.
•\tLiaising with hotels and working out venue contracts.
•\tManaging the Digital Labs team's hotel room list and bookings for their stay in different cities/countries.
•\tProcessing payments to hotels, caterers, and vendors.
•\tEvent reconciliation and close-out on the system.

Miscellaneous Tasks:

•\tP-Card reconciliation
•\tArranging catering and liaising with external vendors, including chasing up facilitators for their reply on menu choices.
•\tProcessing third-party supplier payments for the delivery team.
•\tResearching more cost-effective and efficient alternative venues.
•\tPerforming administrative tasks such as training, handling queries from the team and stakeholders, team meetings, and 1:1s.

Analysis and Reporting:

•\tAnalyzing the average number of events per month
•\tAssessing monthly workload and contracted hourly capacity

Qualifications:

•\tProven experience in event planning and project management.
•\tStrong organizational and multitasking skills.
•\tExcellent communication and negotiation skills.
•\tAbility to work under pressure and meet tight deadlines.
•\tProficiency in using event management software and tools.
•\tKnowledge of budgeting and financial management.

Preferred Qualifications:
•\tExperience in the digital or technology sector.
•\tFamiliarity with CRM systems and project management tools.

All About You

•\tMinimum 2+ years of experience procurement with knowledge of service contracts
•\tStrong organizational skills
•\tStrong attention to details, multi-tasker, written and oral communication skills
•\tMS Word and Excel skills
•\tAbility to work in fast paced dynamic environment

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;

Ensure the confidentiality and integrity of the information being accessed;

Report any suspected information security violation or breach, and

Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.