Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Markets and Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Project Manager, Funds Services.

Principal Responsibilities

Why join us?

MSS Operations Strategy and Change is a dedicated team of 'change experts' that help plan, design, and deliver the implementation of change initiatives for MSS Operations. Combining our change expertise with operations knowledge and network, we work hand in hand with the business and delivery partners globally to lead, manage and deliver the digital transformation goals. We adopt a structured approach and offer a number of value-add services from ideation, initiation, right through execution and closure.

We are a trusted partner to MSS Operations in leading the digital transformation initiatives across multiple functional product and asset classes, delivering key strategic, regulatory and optimization outcomes.

The Opportunity:

MSS Operations is executing against the 2025 strategy, known as Project Rubix. Within Rubix the Fund Services Programme aims to transform the operating model for Fund Services across regions and fund types.

There is an opportunity for an experienced Change professional to join the team to lead the delivery of a set of projects within the Rubix Programme.

The role supports a variety of different businesses covering Markets and Securities Services, with a specific focus on Fund Services but expanding to other asset classes in the outer years of the Programme. This leads to a complex and challenging change agenda, particularly with regards to implementation across a multitude of products and processes.

Key Activities:

Lead the planning and execution of Rubix Fund Services projects and other change initiatives to ensure a successful delivery and realization of committed benefitsPartner with senior stakeholders in Operations, Product, and IT on the identification of opportunities and solutions, which align to the Operations vision and Product roadmap to deliver both operational efficiencies and improve the client experienceManage the project lifecycle including business and data analysis to identify the change opportunities, business case approval, requirements gathering, solution design (in collaboration with Ops, Product and IT), testing and implementation into the Operations line teamsManage, identify, and escalate risks and issues relating to the delivery of the individual projects, taking proactive action to mitigate then and don’t impede Programme deliveryRegular reporting of project activities in Clarity, in line with HSBC Change FrameworkBuilding a partnership with the Operations management team to use the change initiatives to drive the transformation of the operating modelManage external vendor relationship where appropriateContribute to the long-term vision and strategy of the operational model for Fund ServicesManagement of Risk and Internal ControlsStrong awareness of the factors which might lead to financial loss and those mitigating controls to prevent such lossesStrong awareness of the Operational Risk scenario associated with the role and act in a manner that takes account of operational risk considerationsMaintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulatorsUnderstands, follows, and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy

Leadership and Teamwork:

Collaborate with stakeholders in the Securities Services value stream for Fund ServicesBuild effective, safe, diverse, and inclusive work environment for all the team members spanning across multiple locations and working requirementsLead by example and ensure staff are supported to deliver outstanding resultsStrong leadership skills and ability to manage work independently without any supervisionCoach, mentor, motivate and supervise project teamActive engagement with the stakeholders:Operations senior management teamSenior Product owners within the Securities Services businessProgramme and project leadsVendor and IT teamsCentral Change PMO and Risk StewardsBusiness ArchitectsExternal vendorOther service delivery functionsOtherTransformation functions

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Markets and Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing, and corporate trust and loan agency services.

We are currently seeking a high calibre professional to join our team as a Senior Project Manager, Funds Services.

Principal Responsibilities

Why join us?

MSS Operations Strategy and Change is a dedicated team of 'change experts' that help plan, design, and deliver the implementation of change initiatives for MSS Operations. Combining our change expertise with operations knowledge and network, we work hand in hand with the business and delivery partners globally to lead, manage and deliver the digital transformation goals. We adopt a structured approach and offer a number of value-add services from ideation, initiation, right through execution and closure.

We are a trusted partner to MSS Operations in leading the digital transformation initiatives across multiple functional product and asset classes, delivering key strategic, regulatory and optimization outcomes.

The Opportunity:

MSS Operations is executing against the 2025 strategy, known as Project Rubix. Within Rubix the Fund Services Programme aims to transform the operating model for Fund Services across regions and fund types.

There is an opportunity for an experienced Change professional to join the team to lead the delivery of a set of projects within the Rubix Programme.

The role supports a variety of different businesses covering Markets and Securities Services, with a specific focus on Fund Services but expanding to other asset classes in the outer years of the Programme. This leads to a complex and challenging change agenda, particularly with regards to implementation across a multitude of products and processes.

Key Activities:

Lead the planning and execution of Rubix Fund Services projects and other change initiatives to ensure a successful delivery and realization of committed benefitsPartner with senior stakeholders in Operations, Product, and IT on the identification of opportunities and solutions, which align to the Operations vision and Product roadmap to deliver both operational efficiencies and improve the client experienceManage the project lifecycle including business and data analysis to identify the change opportunities, business case approval, requirements gathering, solution design (in collaboration with Ops, Product and IT), testing and implementation into the Operations line teamsManage, identify, and escalate risks and issues relating to the delivery of the individual projects, taking proactive action to mitigate then and don’t impede Programme deliveryRegular reporting of project activities in Clarity, in line with HSBC Change FrameworkBuilding a partnership with the Operations management team to use the change initiatives to drive the transformation of the operating modelManage external vendor relationship where appropriateContribute to the long-term vision and strategy of the operational model for Fund ServicesManagement of Risk and Internal ControlsStrong awareness of the factors which might lead to financial loss and those mitigating controls to prevent such lossesStrong awareness of the Operational Risk scenario associated with the role and act in a manner that takes account of operational risk considerationsMaintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulatorsUnderstands, follows, and demonstrates compliance with all relevant internal and external rules, regulations and procedures that apply to the conduct of the business in which the jobholder is involved, specifically Internal Controls and any Compliance policy including, inter alia, the Group Compliance policy

Leadership and Teamwork:

Collaborate with stakeholders in the Securities Services value stream for Fund ServicesBuild effective, safe, diverse, and inclusive work environment for all the team members spanning across multiple locations and working requirementsLead by example and ensure staff are supported to deliver outstanding resultsStrong leadership skills and ability to manage work independently without any supervisionCoach, mentor, motivate and supervise project teamActive engagement with the stakeholders:Operations senior management teamSenior Product owners within the Securities Services businessProgramme and project leadsVendor and IT teamsCentral Change PMO and Risk StewardsBusiness ArchitectsExternal vendorOther service delivery functionsOtherTransformation functions

Experience:

Ability to provide real examples of project deliveryProven Agile delivery experienceExperience in delivering Target Operating Model (Current state to Target state transition)Proven track record of successful delivery of large and complex operational change from initiation to deployment for one or several initiatives simultaneouslyAbility to manage critical change governance processes including budget, RAID, plan, and benefit managementDemonstrate a functional acumen to support how solutions will address Programme challenges while maintaining alignment with business best practicesStrong knowledge of financial services, ideally in Security Services or Fund Services, operations as a function, asset classes, products, industry wide systems and processes, highly beneficial Good understanding of operational risk frameworks, including non-financial risk and how the operational strategy enhances the risk profileDemonstrate experience in effectively leading and managing teams to achieve organizational goals, along with proficiency in cultivating strong relationships with stakeholders. Experience in leveraging available and emerging best in class technologies to benefit the wider change agenda and tenacity to find solutions to complex problemsProven experience of leadership skills, making decisions, driving teams to deliver, resolving conflict, etcStrong written and verbal communication skills and experience in influencing a senior set of sponsors and stakeholders. Able to set-up and drive communications strategy

Managing Challenges:

Deliver an ambitious Programme of work in fixed timeframe, but with fast-pace and dynamic environmentManage multiple internal and external dependencies with competing priorities and deadlines which may impact overall deliveryManage complex stakeholders across multi-region teams and productsNavigate the complexity of group wide MSS Ops Portfolio and multiple applications teamsPrioritize a large and complex book of work with finite change budget for maximum benefitNegotiate and influence conflicting decisions and outcomes

Skills:

Formal change management certification, PMP, Prince 2 Six Sigma/ Business Process Reengineering qualifications (e.g Yellow/Green belt) would be a benefitKnowledge of a wide range of project management practices, including waterfall, agile and value streamsImpact on the BusinessDeliver the outcomes of Rubix across the 7 C’s of Colleague, Client, Cost, Capacity, Commercial, Control and ClimateRubix will transform the operating model for Fund Services businessThe Programme will enable a more efficient and scalable model which will improve the client experience whilst enabling future business growth

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.

Experience:

Ability to provide real examples of project deliveryProven Agile delivery experienceExperience in delivering Target Operating Model (Current state to Target state transition)Proven track record of successful delivery of large and complex operational change from initiation to deployment for one or several initiatives simultaneouslyAbility to manage critical change governance processes including budget, RAID, plan, and benefit managementDemonstrate a functional acumen to support how solutions will address Programme challenges while maintaining alignment with business best practicesStrong knowledge of financial services, ideally in Security Services or Fund Services, operations as a function, asset classes, products, industry wide systems and processes, highly beneficial Good understanding of operational risk frameworks, including non-financial risk and how the operational strategy enhances the risk profileDemonstrate experience in effectively leading and managing teams to achieve organizational goals, along with proficiency in cultivating strong relationships with stakeholders. Experience in leveraging available and emerging best in class technologies to benefit the wider change agenda and tenacity to find solutions to complex problemsProven experience of leadership skills, making decisions, driving teams to deliver, resolving conflict, etcStrong written and verbal communication skills and experience in influencing a senior set of sponsors and stakeholders. Able to set-up and drive communications strategy

Managing Challenges:

Deliver an ambitious Programme of work in fixed timeframe, but with fast-pace and dynamic environmentManage multiple internal and external dependencies with competing priorities and deadlines which may impact overall deliveryManage complex stakeholders across multi-region teams and productsNavigate the complexity of group wide MSS Ops Portfolio and multiple applications teamsPrioritize a large and complex book of work with finite change budget for maximum benefitNegotiate and influence conflicting decisions and outcomes

Skills:

Formal change management certification, PMP, Prince 2 Six Sigma/ Business Process Reengineering qualifications (e.g Yellow/Green belt) would be a benefitKnowledge of a wide range of project management practices, including waterfall, agile and value streamsImpact on the BusinessDeliver the outcomes of Rubix across the 7 C’s of Colleague, Client, Cost, Capacity, Commercial, Control and ClimateRubix will transform the operating model for Fund Services businessThe Programme will enable a more efficient and scalable model which will improve the client experience whilst enabling future business growth

You’ll achieve more when you join HSBC.
http://www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.