The Senior Project Manager Business Engagement & Solutions Specialist will have accountability to support project, process, and change management tasks on behalf of Individual Markets Operations and Services. The position requires a solid grasp of traditional project management skills with an emphasis on communications and relationship building, as well as process efficiency, change management, and business knowledge. **You are** + Well-organized and experienced with process, meeting facilitation, driving positive change, and team collaboration. **You will** + Serve as a primary lead on IM Operations and Services projects and improvements + Serve as a strategic partner with your assigned leaders + Facilitate brainstorming sessions and provide output to business partners + Be responsible for establishing and monitoring key program metrics to gauge achieved performance and adjust as needed + Measure, analyze, and implement changes to meet or exceed performance and financial targets. + Drive positive change + Collaborate with project teams and business partners + Manage key project components such as scope, schedule, risk, budget, and resources + Evaluate change needs and conduct appropriate change management activities + Create and share current and future state process maps along with cost benefit analysis output + Identify needs for improvement within the process by analyzing current state, voice of the customer and key performance indicators **You have** + A bachelor’s degree or equivalent experience + 2 -4 years of project management and operational improvement experience + Lean Six Sigma Yellow or Green Belt certification preferred **Nice to have** + CAPM or PMP certification + PROSCI certification **Location & Travel** + Bethlehem, PA or Pittsfield, MA + Hybrid Schedule: 3 Days In Office & 2 Days Work From Home **Salary Range:** $67,450.00 - $110,815.00 The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation. **Our Promise** At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards. **Inspire Well-Being** As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._ **Equal Employment Opportunity** Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. **Accommodations** Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com . **Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.** Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .